Mark’s Trackside Auto Center

880 Alexander Rd, Princeton, NJ 08540, USA

Address:	880 Alexander Rd, Princeton, NJ 08540, USA
Phone:	+1 609-799-0605
Site:	markstracksideautocenter.com
Rating:	3.3
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM Closed Closed

Location

Photos 6

Reviews 15

Anonymous User

Marks work is always good, and they really cater to people who work at nearby businesses. I live in Philly, but since I work in the Princeton area Ive taken my car here for every service so far. I drop my car off in the morning, their free shuttle takes me to work, and at the end of the day Ill call the shuttle to pick me up and my car is done. I drive about 90 miles round trip every day so Im in for oil changes/ minor service a lot, and theyve always treated me well. I once needed repairs that would take them more than a day, and I couldnt bring my car back in before a long car trip. The guys at Marks told me exactly what was wrong, told me to take it to whatever shop in Philly was convenient for me, and that I shouldnt pay more than $X for the repair...rather than insisting that I go out of my way for them to do the work. The one con is that they are frequently busy, so try to drop your car off as early as possible, or call ahead. Make sure to note on your paperwork exactly whats wrong with your car, because if you just say it, its easy to forget.

Lara Pagh

I called this morning to ask for a price check on parts and labor for a specific replacement. As soon as I explained this, the guy roughly replied, "How do you know thats whats wrong?" I explained that someone had looked at my car, and we had determined that this was the replacement I needed. The man shot back, "What did the guy do, bang on the car with a hammer until it started?" Im honestly not sure how I responded to him then because I was so shocked at how rude he had just been to me. I think the man was trying to say that he wasnt comfortable pricing that part without making his own diagnosis of the problem. But instead of just explaining that to me, he attacked me over the phone. I am still shocked by how rude he was. I believe there is always a kind way to say something, even if its not what the other person wants to hear. At this point, even if Marks could do exactly what I need at the cheapest price, I would not take them my business.

Anonymous User

Hi, Recently went to the Marks trackside auto center. It is right next to Princeton Junction train station. Got good service. They were very prompt in getting back to me with an estimate. I think they are slightly expensive...may be $100 more than others. But in my honest opinion, there are some pros to it. First one is the prompt service. Secondly they have a free shuttle to and from princeton junction train station. All you need to do is drop off your car and hop on the shuttle to get to the train station. This saves you valuable cab money. About the work done, its been only a few days and so far so good....Lets see if the car gives any problems in the coming days....If it does, yours truly will write back here :-)

Justin Hopf

If I could give this place zero stars I would. The most expensive oil change I have ever had in the sense that I had to replace my engine because of their poor workmanship. A couple of months after changing oil my oil drain plug fell out while I was driving because they left it loose. The car shut down while I was driving. I buttoned the car up and it drove for about 1000 miles before developing a loud knock from the engine. I took it back to Marks for them to take a look at only to have them deny responsibility and practically blame me for their mistake. I will never step foot back in this place again and you shouldnt either.

Oliver Yatz

AVOID this place!! Car rear signal lights didnt work (turn signal went double speed) & panel brake indicator was on. Drove in for repair. Was told 2 days & $110 later that “extensive testing was done & car was test-driven all around town bla-bla-bla..” Diagnosis was “serious”: Electronic Module was dead - discontinued so could not be fixed. Went home and friend replaced turn-signal light bulbs for $5.60. This Auto Centre is either incompetent or a rip-off. DON’T go there!

Sean Henry Miller

They ripped me off - $200 just to put one doors window back on the track (a job that should cost $100 tops). I talked to the service manager about it and he wouldnt be reasonable. Im never going back again. It was nice that they offered a shuttle service to drop me off and get me when my car was done, but its inexcusable to charge so much for such a simple thing. Better Business Bureau certified my butt!

John Doe

Not impressed big rip off. Paid 288 to mount, balance my all season tires and tires 1 pressure sensor and assure me of no air leaks. 2 days later go out to car in my garage and all the air leaked out. Update there was 15 to 20 psi extra in other 3 tires before snow storm. I could have had a blowout from the excess tire pressure and died because of these incompetent scam artists!

Julio Rodriguez

I was in for a pre-sale inspection on used Ford Escape. I was told vehicle had transmission issues and sounded like a wind-up toy. Major work and massive expense. WRONG!!! Had two local ford dealers give passing grade. Even qualified for certification. No issues.

E Dub

Oil changes are reasonable but mechanic work is pricey. The shuttle service is great too. They did well with my brakes also on a few of my cars. Had an estimate for big job and they are inline with other estimates on labor and parts.

Cynthia Yoder

Ive been taking our cars to Marks Trackside for nearly fifteen years, and the customer service is always courteous and the repairs reasonably priced. My cars have always been maintained well, thanks to the folks who work here.

Michael Colonna

Poor quality work, pretended not to find reported problems other mechanics had no trouble finding, had to bring car back several times for one issue before fixing it myself at a portion of what had already been spent. Avoid.

T1isMe

Stopped in for some pictures that my insurance company required in NJ for me to have on my policy, staff was professional and it took No more than 20 mins for 2 vehicles! Photos for Insurance are done between 1300-1600.

Marcia Smith Fleres

We have only had good experiences at Marks Trackside. The repair costs were reasonable and everything is explained well.

Anonymous User

not that good. poor service. poor communication. Did stuff to my car that wasnt ordered for.

Mary Elizabeth Allen

Always please with the service.