Suddath Relocation Systems of New York, Inc.

Address:	20 Hanes Dr, Wayne, NJ 07470, USA
Phone:	+1 973-694-7575
Site:	suddath.com
Rating:	4

Location

Photos 9

Reviews 10

Holly Delany Cole

We moved across the country -- NJ to California, and have a LOT of things, including a lot of fine art some of which had to be crated. Suddath did a reasonably good job and I would use them again. What I liked -- our move coordinator, Sarah Jones (give her 5 stars), kept us informed at both ends of the move -- the pick up and the delivery, and she helped to solve problems -- always professional. All the companies rely on local contractors -- the contractor on the delivery end who came with our stuff in the shuttle truck -- Fernando Velez -- and his brother Gilbert -- were outstanding. Efficient, pleasant, professional, on time, helpful (took as many boxes away as they could). The crating service MSS also good on either end -- our big pieces of art were unscathed and they showed up in time to get the pieces loaded and uncrated as planned. The entire office staff at Suddath is great - including the claims adjuster Justina Cohick. In big moves, things can happen. We had just a handful of items with damage (out of potentially hundreds so we are grateful). The claims process seems smooth - I will update this review if I learn that the follow through is not there. But I am expecting only the best as evidenced by the quick action by the company regarding our lost box spring. We called the day of delivery, and quickly got their assurance that they would cover the replacement without our having to go through paperwork, etc. An email to Sarah and a call with Justina, and we had a check on the way to us to cover the cost of the lost box spring. Moves are stressful. Suddath has been responsive and delivered effectively.

Patricia Hall

If I could give less than one star, I would. I was told that Suddath was actual movers by their reservations rep, only to find out that they contract out their jobs. I was told that because my apartment was on the 2floor, it was included, only to find out its only 8 steps. Anything over is extra charge. Ive never lived anywhere that had 8 steps to the 2floor when I called to speak with there rep, he didnt care (although he seemed so attentive prior to making my reservation) and told me if I had complained he couldnt do anything about it. Several of our boxes were totally messed up. One of worst moving companies! I should have used different moving company. I wish I could upload the pictures I took of my boxes but its not allowing me

Lynda Mirra

Super job! Suddath moved all our stuff from our large house into storage units in December 2015. They arrived very timely and called before arriving. All went smoothly, without a hitch. Movers were all courteous. The move was scheduled for 2 days and it took 1 and 1/2. I had rented the largest unit and they told me another would be needed and what size. It fit exactly in, without wasted space. The estimate was reasonable and we paid exactly that, with no surprise charges. Nicely they wrapped our furniture with blankets very well, and we are confident its doing well in storage. We are using them for our final move in May from storage to new house, so more to come!

Linda Wills

I used Suddath for my recent relocation from New Jersey to Washington, and Suddath stored my household possessions while I went through the home buying process at the Washington end. When I closed on my new home and requested that my belongings be shipped, it happened to be late May, a busy time of year for scheduling long-distance moves. Fortunately, Sarah Jones at the Wayne, NJ office maintained ongoing communication with her counterpart in the Seattle area and worked very hard to get me the earliest date possible, given the circumstances. Sarah and the moving teams at both ends were personable, patient, and hard-working professionals.

Cindi C

Second time Ive used Suddath. They keep to their estimates, which are always VERY fair and well priced. No financial surprises. They have a team of specialists at the ready to help with moving glitches (they brought an electrician to remove a chandelier I was taking with me; another time my sofa wouldnt fit thru the door and they arranged someone to disassemble and reassemble it). Their moving guys are always professional, hard working and go above and beyond. They get the job done smoothly, with a great attitude. I will only use them again in the future.

Gregory Monzo

We have used this group now twice. We moved from FL to NJ in 2005 and now NJ to Texas in 2017. They were amazing! All of our stuff arrived in tact and most importantly when they unloaded the truck, they had an easy system to track all the boxes from each room to help relocate them to their new space. Finally, the movers took great care of our stuff, were very friendly and extremely accommodating throughout the process. Highly recommend!!

Susan Chesler

We had a complicated cross-country three stage move. Suddath was wonderful to work with, especially Steve Eschbacher and Sarah Jones and the "A" team that helped us pack and load for the second part of our move. The team on the other end of the move has been great as well. Thank you for making a potentially stressful event so easy!

Ama Agumeh

Suddarth Relocation System managed my familys relocation outside the US. Sunny Park and her team were amazing. Mr. Louis Alaimo was very knowledgeable about his work. Everyone was very friendly as well.Delivery was prompt. I highly recommend Suddarth!

Ron G

Very efficient, hard working and caring. Highly recommended, will use them again when necessary.

brian kody

Sarah was so helpful and professional. Followed everything till the end. Would use them again