U-Haul Moving & Storage of Kingston

Address:	848 Ulster Ave, Kingston, NY 12401, USA
Phone:	+1 845-339-5512
Site:	uhaul.com
Rating:	4
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM

Location

Photos 1

Reviews 20

Tylor Welch

First off they dont even deserve one star. Went there to rent a car trailer after arriving and hooking up to we found the lights did not work. They blamed my truck and told me I could not take it. So I went and borrowed a known good truck and tried to pick up the trailer and the lights still did not work. After twenty mins of arguing and plugging in three different trailers which all of the lights worked they finally allowed me to take one of there nicer car trailers. which I originally requested. After calling corp and making a complaint. The GM claims to have called me and inspected the trailer and had found nothing wrong.

Jhon Caruso

Placed reservation for truck and supplies received confirmation number and pickup location. Arrived at pickup location only to be told the only available truck was 35 miles away at a different location in a different city. Lost 1.5 hours of moving time. Plus prepaid for supplies did not show on their computer and had to pay again and dispute the duplicate changes with the bank. The people were rude unprofessional and not at all sympathetic.

E Berilla

Buyer beware! Without our knowledge or consent, our pick-up site was changed from Kingston to another location which would add an hour and a half travel time. We found out 2 days prior to our move. Tried to get the truck delivered to Kingston but UHaul would not do it. We had to cancel the reservation which had been made 6 weeks prior. Will not use UHaul again.

Mr. Gee

Horrible customer service since the original manager has been out of country. Ive had too many bad experiences to name. Ive spent way too much money there to be treated so badly. When I move My things, Uhaul will never get any more of My money. Its not appreciated, and the attitude of some of the more senior staff is rude, dismissive and very disrespectful.

Moses Oliver

Very poor service, I still have a hold on my credit card even though I paid cash on the 20th of February 2017. I tried to resolved it and got no where, I wouldnt recommended anyone using this company #recklessuhaul

Jill Jefferson

Great service knowledgeable staff if you need Truck Rental this is the place to go in Kingston New York they helped me out greatly thanks

Antonietta Vertucci

U guys suck!!! Left me stuck on road blew my fuses on my truck just by attaching their trailer!!!!

Timothy Tierney

Used these guys 7 times this summer only had a problem one time and they fixed it so 5 stars it is

Nicole Bailey

Some of the trucks and equipment are very old. Great customer service.

Scott White

What you would expect. Not disappointing. Assuming youre logical!

Thomas Thimons

Rented a truck. It was everything I could imagine.