Address: | 4113 Hempstead Turnpike, Bethpage, NY 11714, USA |
Phone: | +1 516-828-8297 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Edward Barton
I was looking for a place to store some furniture, etc. while I was getting ready for a move. I stopped at this location and spoke to Jacqui who gave me a lot of information and took me on a tour showing me different size units that were available. I told her that I had to go home and make some measurements but that I would be back. I came back a few days later and spoke with Jessica. I explained that I had been in earlier and that I knew what size unit I needed. Jessica handled all of the paperwork in a quick and efficient manner, took me to the unit to double check the size and sent me on my way (after helping me carry out some packing material). Everything was done in an easy, efficient and friendly way. I would definitely recommend this facility to anyone.
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Melinda S Moriarity
My father and I came here and worked with Brianna tonight. We both are current customers and had a situation where we needed to get an additional unit and vacate my smaller one. Brianna is freaking awesome. Not only was she nice and showed us the difference of the different sized units that were closest to my current one so it would be easier to move my stuff, she set everything up for us to come in tomorrow morning so we can start moving stuff. I recently have to move out of my residence abruptly and she made everything so easy. Thank you Brianna for making this such an easy transition and being super friendly....its a very rare quality these days and that made an already super stressful situation that much easier. Thanks again!
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HonestyPrincess101
My name is Connie. It was my first time owning a storage space from this place. I was in a despite need to find a place to put my things. The representative of the store at the time....Her name....Leneque. I am truly Grateful for her services. If it wasnt for her. I would most likely be in the worse conditions. I was call a last minute costumer. I tired to get back to her by the time it would close which was 5:00 pm. Sunday. 12/1/2013. I am again truly grateful for Leneque for helping and having her go out of her way. It is people like her that is committed and dedicated. I thank all the people who started this business and Leneque for helping me to make my life and mind at peace. =D
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Katie Cahoon
I had the pleasant experience of meeting Brianna and Sam the property managers at property # 08379 over the weekend. I was very confused and agitated because I needed to get a larger unit than I had. Having just gone to contract on my home and only given 45 days until closing I was in a panic to say the least. I was shown such compassion and patience by both of them. Until we felt comfortable with the size I needed to transfer to they were so good explaining everything to me. If every employee was as competent and understanding as they were we would have such a better world. I hope anyone that needs a storage unit will go to them for their needs. Ty again Brianna and Sam.
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Carla Wirth
I was at the office on Sept.11 to purchase boxes and an assortment of packing materials. I was helped mainly by Kristy with an assist by Brian. She was a pleasure to do business with - extremely helpful, totally pleasant, top notch with her guidance and advice - overall a very good experience. I would not hesitate to use them again and would definitely recommend them. Brian helped Kristy retrieve my sizable order and helped carry the items to my car. Kristy loaded everything into my car with care and made sure I was ok with placement and sight lines. What a pleasure !!
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Birdman 52x
This is the worst managed business. Do NOT rent a parking spot here. The gates never work properly and take forever to get fixed. Because the gate will not open I currently cannot get to my work to go to work. There is not a emergency phone number to call so I have to wait until 9:30 for someone to get to the office! They will not do anything about my bill even though they are costing me money right now! They know they have issues with the gate when it gets cold. WORST storage place ever!!!
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John Zappulla
I am a current customer at this location, Ive been renting here for a few months now and Jillian is who Ive dealt with every time I come in, she has been a huge help to me in a difficult time of moving and I cant thank her enough for everything she has done. She is a true asset to your company. I am vacating this month and both of the girls in the office have always been extremely helpful, knowledgable and professional. I would recommend this facility to everyone.
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Chris Harchak
Have been a long time renter and have been happy with the facility. Although more carts are needed since most of the time they can never be found. The five stars are for the manager Jacqui who has gone above and beyond to help and calm my fears when I thought one of my storage spaces was not paid and I could not find it on the web sight. You need more employees like Jacqui. She deserves a raise. If you have a problem she is the manager to call for help.
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Alexander McCue
Ive dealt a lot with storage companies in the past (Ive moved around A LOT), and my most recent experience was an all around horror story. I was very unsure about going through that again, but upon talking to Justine all of my worries went away. It was clear she knew what she was talking about and guaranteed my move to NJ would go as easy as possible. I recommend Public Storage to anyone looking to store their stuff. Amazing service :)
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Rob Scharf
BRIANNA was an amazing help. She knew exactly what I needed, for the stuff I was storing during my move. She knows her stuff. The process was very easy and simple from, the payments , entering and exiting, and closing out my unit. VERY PLEASED with the service and the facility was immaculate. I couldnt be any more satisfied. I was so pleased with how she handled everything, I even sent my mother there for a unit as well.
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Samantha Smith
I had the pleasant experience of meeting Brianna when I went into buy boxes. Starting to pack for a big move is extremely stressful however Brianna made a stressful time an easy one, she knew exactly how many boxes I would need and even cracked a few jokes to lighten my mood. if I run out of room in my house for storage I will 100% store here just because of Brianna!. Will be sending more people there as well.
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DeViore E
I was very pleased with the service that I received from Public Storage. The young lady Cindy was punctual, friendly, and very accommodating. she was very considerate about my situation. She worked very efficiently and professionally. They need more people like that, that care about their customers beyond their job title. Great job! Great customers service! Definitely would rent again.
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Tara Myers
I reserved a unit online and was called first thing the next morning by Justine. She was super polite and set up a time for me to come check out the unit. Upon arriving Evan showed me around the facilities and to my unit. The property is clean and the unit fits my needs perfectly. Evan had me registered and paid in no time. Very pleasant staff and nice facility. Excellent rating!