24 Hour Fitness

Address:	298 W 231st St, Bronx, NY 10463, USA
Phone:	+1 718-796-9000
Site:	24hourfitness.com
Rating:	3
Working:	6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–10PM 9AM–6PM 9AM–5PM

Location

Photos 21

Reviews 24

Mel House

I joined 24 Hour Fitness because of the swimming pool, which has been inoperable for months. Staff kept assuring me that it would be up and running again and so I kept my membership. I dont use the other facilities. I finally learned that the site will be temporarily closed for renovations and that the pool will not be coming back. Although I havent used my membership in months because they cant provide the services that they promised, they wont waive the fees associated with canceling my membership (they charge the full monthly rate for the remainder of the billing year, which in this case is six months or $180). Be careful what contract you sign! I will make sure to never patron this business again and I highly advise you to consider finding another local place. Poor customer service. Poor facility conditions. Bad business! If I could give less then one star, I would.

Official Hezi Hacks Jr

This place from what I hear used to be awesome. Now it is barely kept cleaned, unless the owner comes to check on the staff. The sauna has tons of bugs, mosiqitoes, and spiders in it. The steam room feels disgusting, never go in there without a plastic bag, towel and flip flops or you may catch something! The machines are really rusty, and some dont even work. The employees are the worst person you could have as staff. When you walk in the staff members will make fun of you and talk about you. Even the owner has the same habit as their staff. Staff couldnt careless whether or not youre enjoying your stay or need help. Awful place to go.

Yolanda Klotko

The equipment is always broken. The locker rooms are disgustingn and out dated. The staff is rude and unhelpful. The lady in the locker room favors what appears to be her friends. If you dont speak spanish she cant or wont help you. The smoothie bar is closed 8 to 9 times a day. Parking is difficult at almost any hour but forget it after 4pm. People seem to be allowed to come in in their street clothes and stand in frount of the equipment and socialize as long as they know the staff. It is the worst gym ever. I joined Ballys in another state, or I would have never considered this place.

Julie Kim

First walking in the gym, we were stuck in a room with a non-english speaking lady for almost an hour, as she clicked away aimlessly on the computer, not knowing a thing she was doing-- then eventually moved us off to the next person next door, who FINALLY was able to help us- ALL for a simple guest pass. After over an hour of sitting around with these people, we were able to get a work out in. Gym is overcrowded and not organized or clean, should offer more for the price, pool has been shut down. Disappointing!!! Really wish there was another gym around.

Imadhudheen Zubair

This place is mist of the time unorganized. The staff at times rude, the place is packed, noisy people, always screaming from one end to the other. Yes the do have a swimming pool, a steam room, and a Jacuzzi but the best part is the weight room always filled and @times the machines are out of order.

just me

Dirty and unprofessional. Old machines, loud members and equipment always dirty and never in its place. The only people that like this place are the regulars that are loud, dirty and obnoxious just like this gym. Save your money until you see this place improve. Blink up the street is way better.

Guyanna Louis Jacques

Great Classes !!!! Go on Wednesday for karim kickboxing class and strength training and on Thursday and Friday for Michelle dance , strength training and bosu and yoga classes at 9 am 10am and 11am , i have been going from September and so far i lost more than 20 pounds..., enjoy!!!!

Krystin almonte

gym needs a lot of maintenance. the place itself is just old. staff is nice but you expect more from a 24 hour fitness. theyve been the new owners for months and its exactly the same as when ballys ran it. newer gyms in the area are going to start giving them a run for their money.

Nereida Cruz

No tengo mucho tiempo en ir pero me gusta, deberían especificar los programas que tienen para poder aprovecharlo.:-D

Reina Navarro

24 Hour Fitness offers the best deal for your dollar. The pool is being renovated. Brand new machines throughout, the group class room has been renovated as well. The staff is friendly and the group classes are amazing. Do get a 7 day free pass! you wont regret it!!!

Ellen Murphy

Worst experience EVER in a gym!! They refuse to help me cancel/ put a hold on my membership. Repeated calls to the manager go unanswered. Repeated calls to customer service just end in their automated system hanging up on me. Filing a fraud complaint with the BBB!

just yudz

The staff needs coverage and training in the front desk. The new ceiling tiles and brighter lighting is needed. Equipment is 50% new 50% 1985. Needs work but you can get a workout in. Windows would be nice.The pool should be warmer and cleaned more often.

Melanie Garrido

The staff is awesome, super welcoming and helpful. The location howvever seems to have a roach infestation. Every time Im sitting in the sauna I see a couple. It really is a huge turn off. I wish they would do something about it.

Javier Santiago

The place is nice. But a 24hr fitness that closes so early on the weekends. thats not good at all!! i dnt think i would of signed up here if i knew this 1st. Business hours are very important, specially on the weekends

nia sara

The staff member Jonathan was very rude to me on the phone just now. He disconnected our call 4 times and started to yell at me. That was the worst service I have ever received and I will be cancelling my memebership!

C Mack

EDGAR MARTINEZ IS THE BEST INSTRUCTOR TO HAVE EVERY TAUGHT AT THIS GYM!!!!! HIS CLASSES ROCK AND THEY ARE SO WORTH THE WAIT!!!!!!! I ADVISE ANY NEW MEMBER JOINING TO CHECK HIM OUT. EDGAR YOU ROCK!!!!!!! :)

Vilma Rios

I was a member of ballys and loved the pool. The pool is no longer open and they said they are not planning on fixing it either. I say save your money it is a dump with a bunch of idiots running it

Marco Segura

Decent amount of Machines, there arent many crowds other than the usual after work rush(5-7 PM). A Major annoyance however, is that the repairs on the machines take way too long.

Migdalia Gonzalez

They need new people that knows what theyre doing. Not trying to pick up woman . The woman lockers is so disgusted. Sanitary pad on the shower . I left it never look back.

Debbie Erickson

Decent gym when compared to pricing. No towels, shampoo,etc. Very basic local neighborhood gym, nothing fancy but has huge pool and Jacuzzi. Not too crowded after work.

Jonathan Schweitzer.

Weights and plates in disarray all over the place, dirty paper towels all over the floor, and outdated busted machines. Wish there was a nice gym in riverdale.

Chrystian Adachowski

horrible gym if you are looking for a gym in this area try astral fitness or bing this gym needs full renovation, its filthy unorganized and outdated

Anonymous User

Good gym all the past reviews are lies. Been going there for the past few years and love it. They have a swimming Pool and jacuzzi.

Mariska Browne

Im very critical about gyms. I love this place..mature crowd. Serious about their health. Im not a regular. Im new and I love it.