US Post Office
| Address: | 119 Pondfield Rd, Bronxville, NY 10708, USA |
| Phone: | +1 914-779-7092 |
| Site: | usps.com |
| Rating: | 2.8 |
| Working: | 9AM–5PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
Location
Photos 1
Reviews 12
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One of the WORST Post Offices I have encountered in all my years, in all my travels. Rude, condescending, slow, criminally inefficient, and, did I mention, RUDE! They NEVER answer their phone. One day, I tried for 3 hours straight!!! The carriers rarely knock for packages, leaving your parcels and important papers exposed, with no apology. They are currently sitting on an extremely important CERTIFIED LETTER of mine, because their carrier is incapable of following basic instructions like, "Please Knock!" The woman in the office itself, should NEVER be allowed to work in customer service EVER again. Im pretty sure shes too inept to know what those words even mean. Time to dismantle the USPS as it is, put these idiots out of a job, and figure out a better way. We are a First World nation!!! This is inexcusable. Im pretty sure the Pony Express was faster and more reliable than the Bronxville contingency of the Postal Service.
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H DM
Where is the horrible option? Worst post office ever. Packages get “delivered” and like magic they just disappear. What I really like is when they say they delivered the package but you were home and they didn’t knock or give any indication that they were at your door….but ya know they tried to deliver it. They should all be fired….waiting for the day when robots take over the post office and DMV. At least robots won’t have an attitude problem and hate everyone on the planet because it’s our fault they work in a post office.
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Nick Blake
The worst express service ever. They are lazy and dont even bother coming to the building to deliver package instead mark as mail box is blocked. This have happened to me 3 times. You pay for express service lots of money and they dont even deliver. I am going to take it to next level. Twice I spoke to supervisor in Bronxville location all you hear that they sorry. Use UPS . They are hard working employees unlike USPS.
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Anonymous User
The staff here is much friendlier and helpful than in the average post office, but management seems all too willing to have people go on break or close out their registers at key hours like lunch time or near the 5PM "rush hour" when many business mailers come in to make the daily deadline. They seem immune to concern about long customer lines. Better scheduling would make this a top notch post office.
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Kerstin Long
Routinely get notices for attempted delivery when I am at home. Understaffed and unequipt to perform basic services. Used vacation hold 2X and both times i had to physically go to the PO to pick up the mail and request that they resume service. Quite the hassel with two little ones.
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Anthony Idi
They lost my package. Ive now called 4 times and each time gave my name and number and was told I would be called back with an answer/update. I even spoke with a manager who assured me she would personally call me back and low and behold 48 hours later no call back.
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Dean Gross
This is a horrible post office. They dont honor hold mail requests and dont pick up a phone. How can a mail carrier claim to have attempted to deliver a package, but was unable to, when the person has been home all day? This place is a joke!
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SilverShieldPowerCom Hot Water Power Washing
Extremely helpful knowledgeable and professional. The staff always greets all of their customers with a positive attitude thanks !!!
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Aura Latif
When the regular mailman is on vacation our mail is delivered elsewhere or we get everyone elses mail.
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Ralph Cortes
The only USPS post office I actually like. Idk why the other ones cant operate like them.
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TJR Osborne
I love this post office. The staff is awesome and the administration is super cool!!!
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ewa punit
Very rude, Ill mannered superviser