US Post Office
| Address: | 2024 Jerome Ave, Bronx, NY 10453, USA |
| Phone: | +1 718-583-0669 |
| Site: | tools.usps.com |
| Rating: | 1.4 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–2PM Closed |
Location
Photos 1
Reviews 9
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Raihan Noman
Hay, How are you guise? hope you are doing fantastic. Well I Kammaking this review about both the USPS post office and USPS in general. I give it 0 Stars. I seriously mean it. I first of all wanna throw out that its really a tough service. You know we just look at the screens and magically a parcel travels from CA to NY in just 3-5 days. But the reason i give it a 0 is the commitment and the behavior. We understand that things happen and you might be late. But over the course of my 5 years and receiving over 200 plus shipments from USPS, about 190 of them "I HAD TO GET THEM MY SELF." The reason being, they are never on time. "HAY USPS, IF YOU SAY ARRIVING BY 8PM TODAY, PLEASE MAKE IT TODAY BY 8PM." Its alright if you take a day or two more, but u dont say arriving today but i have to go to your office 2 days later, wait on the big line that extends outside the office, then be treated with foul behavior with no courtesy, no thank you or even a sorry. Im sorry but your services are really poor. Hope I was respectful all through out and didnt cross the line in terms of wording my opinion. Thanks everyone. Have a wonderful day and hope my opinion helps ur decision.
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Eliza Saudi
Poor service unfortunately. It has been one too many times when theyve lost a package of mine. Yesterday, I was at work when my package was being delivered. I track the package then it says that it was delivered and given to an individual. I was expecting a notice to have been left telling me that I have to basically pick up my package from the post office. But, no. It was gone and given to someone besides myself. This is the third package that has been lost by them and given to the wrong person. Its unfortunate because its kind of keeping me from purchasing things online despite the fact that online may be the only place where I can find certain items. Its also disappointing because I used to see USPS as being better than UPS or FedEx because of their minor mistakes. However, completely losing a package is more than the small mistakes UPS and FedEx have made. I dont know how they go about hiring their workers but perhaps coming up with new and/or better methods or procedures to make sure packages are put into the rightful owners hands.
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Jose E Ortiz Rosado
Ese post Office no sirven algunos pesonal, fui personal a reclamar un paquete y me trataron mal, fui donde una hispana que en otras ocasiones me había atendido en español y me negó el lenguaje español, no pude resolver mi problema, me fui para mi casa para llamar a ver que pasaba y me dijeron please how para ponerme al personal en español y me dejaron en espera vía telefónica 2horas, me cansé de esperar y mi paquete sigue perdido.
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Jonathan Wren
Took off work today waiting for a letter requiring a signature. Left a note on the front of the building for the postal carrier and did not leave the house. Checked tracking at 6. Said undeliverable/receipt left. I have been home all day. There is no receipt on my front door, on my mailbox, in my mailbox, or on the front door of the building. Guess they cant walk up three flights of steps and can lie about leaving receipts. I know who the carrier is. Ill have to talk to him next time. Its very aggravating. When you live in the Bronx, USPS, Fedex and UPS dont take their jobs seriously. You pay for service, and then dont get it. And then have to jump through hoops to get your package, which you paid for. The lazier this country and its people get, the more were going to see this.
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Anonymous User
Im from the neighborhood, so this is the only post office near me. Sometimes theres a long line, but i realize it depends on the time you go! I would say the earlier you go the emptier & quicker it is. Ive read some reviews saying that the workers are rude, the truth is theyll treat you the way you treat them. So far ive been lucky to never have had a bad experience! Keep in mind if you smile & are polite theyll be nice. One of the workers is a guy, everytime i have to return a packege i get him he is very nice! Be aware since it is a small place & in the afternoons there are long waits, there are people with little patience so expect fights & arguments! Thats about it! Overall i dont think this is the best place, but i also dont think its the worst!
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keyfreeman
They cant even deliver an Amazon package that I needed for school. They dont even try and I have to go there tomorrow and probably wait in the same long lines like everyone else. This package was suppose to be delivered on Friday so I could write my paper this weekend. I went to get my package that they claimed they ad for me on Monday. Turns out they never had it to begin with. On Friday, the day it was due, they sent it back and never made an attempt to deliver it. If a place deserves no stars this is the place. They are incompetent and there is no communication whatsoever. And they lie. So next time when you get a package on Amazon, just do the next day option or get prime, better option is the fed ex or ups!
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Jess De Los Santos
They should do some major improvement on this place, its federal building and its so dysfunctional. Signs telling you something while the the only employee thats actually taking care of costumer tells you something different. There was more then 30 people waiting and making the two lines like the signs say. One for pick up and the other one for purchases. After 40 minutes waiting in the pick up side and people fussing and complaining a lady with an attitude came to the pick up side and ask me to come forward (since I was the first one on the line after people started leaving) When I gave her my ID and pick up slip she asks me if someone told me to make that line, like if I dont know how to read the signs.
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Bianca Joseph
Hate this post office, worst service ever. Only 2 workers there are nice and helpful but god forbid you have a package to pick up they will say its lost for like 3 days before you can even get it. The phone is always off the hook so you cant call. They send out workers who put my packages in other people mailbox. I wish I could ban them from touching any of my mail but I have no choice until I move away. I really really dread going there to ship something off, your there almost 2 hours on line and there are only 1-2 workers on duty. This place sucks I wonder why it isnt closed down? They need to hire all new workers get them from Manhattan branches or something cuz this service needs to improve badly.
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Anonymous User
I really enjoy this post office and I actually chose to send my packages here over my local post office. I read the reviews and honestly the problem with USPS has been and always will be rude employees. They are tired of their jobs, I can understand, but many of us dont have jobs and therefore they should suck it up rather than complain about it. With rude employees, it is hit-or-miss. I thankfully havent encounter the rude employees (yet), especially since the older "grumpier" ones have retired (thankfully!). I wish the USPS will fire/replace employees with bad customer service scores. I found the guys to be much nicer than the girls working here.