Address: | 106 N 3rd St, Brooklyn, NY 11249, USA |
Phone: | +1 718-487-9806 |
Site: | svenmoving.com |
Rating: | 5 |
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Jerlyn Thomas
I used this service to move a mile from my place in 2012 so I decided to use them again recently. Unfortunately since I had to travel across boroughs I had a totally different experience this time. I was given 2 men @ $85 per hour + $50 travel fee + $30 for stairs at both places (its a fair price that wasnt the issue). Another pro: • Both times the guys were nice and efficient However, this time: • The truck was late although the first guy was there on time waiting and having a smoke. It arrived at 9:20 (20 minutes late). I was worried because I had to get somewhere after noon. • I told them I had ~25 boxes, I actually had less. However, since there was space I asked whether they could fit a nightstand. This seemed ok but I think the driver got frustrated about going up and down the stairs (the men werent in great shape I was actually worried that they wouldve been able to lift everything). I also stupidly didnt realize the stoop counted as stairs at the first place (my fault). • I had 5 bags of clothing, part of the quote, that they tried to take last but the main guy told me that I had loose items and that it was bringing my rate up. I panicked and decided to leave them behind (I should have been adamant of them taking it since this was an hourly job). • They had some of the main boxes, my dresser, nightstands and tables and 2 suitcases in the van by 9:45 and confirmed the address to our new location. I also thought I had to get more cash (good thing I didnt) although the driver said I was already at $129. •My bf and I decided to drive off before them. Once we went around the block, we realized we made an amateur error where we decided to double back to make sure they left. We waited and waited. We were still shocked they were there 5 minutes after we went. I bet him that they would leave at 10:15-10:20. Sure enough, thats when they decided to leave (hourly rate right?). • I got to the place and sure enough, they got there at 11:20. I asked how the drive was, the driver said he was stuck behind a garbage truck on the way up (right). • They counted the first 3 steps of my new place as a flight, so I was charged an additional $30 which I saw when I asked for an itemized receipt. I even helped them to move the boxes out of the truck to my place because I had an appointment to get to. I still tipped each guy $50 each although I really thought the driver/main guy ripped me off. I emailed the owner to get an itemized list of what I paid for (ended up being ~$446). He also believed his workers over my experience with them. He said I had loose items (regardless if I did, if youre paying hourly it shouldnt matter and my "loose" items were in bags). If you use this service, take photos. • Take photos of your load • Take photos of your stairs (if you have any. A flight = 9+ steps) • Make sure they leave before you do (It sucks that you cant trust people to be honest) I ended up renting a UHAUL the next day (something I was avoiding). Thankfully since I had to get things to donation anyway, the UHAUL came handy but it was frustrating being in my new place with no clothes which should have been there! Pic attached of us just waiting for the van to leave.
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mia vlah
I have used Sven for multiple moves and recommend them every time a friend is looking. They are wonderful, friendly, always on time, careful, and go out of their way to ease the stress of moving as though they are friends there to make your life easier. They also find guys to show up to your impulsive used appliance purchase on a beautiful sunny Sunday with next to no notice and with no astronomical markup for the last minute-ness of it all. Seriously they are so great. Hire them. Over-tip.
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umpy Goodness
We hired Sven and he literally stole 100% of our property and lied about it, and if you doubt me, ask Sven to debate me here online and watch him hem and haw. He even had YELP remove my review (cuz he bought some ads from them) (Quid Pro Quo).... even Google will likely remove this because capitalism turns people into despicable monsters.
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Aritra Chakraborti
The guys from Sven moving were superb! They worked fast, worked hard and even took the time to find parking on a busy Manhattan street. Sven himself was extremely efficient with the communications. Excellent service, highly recommended and will definitely avail them if needed.
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Erik Lundstrom
They gave me a quote very quickly and scheduled me with fairly short notice. They were very punctual and efficient! Out of the old place in the EV and into the new place in Harlem in less than two hours! Would highly recommend and will use again if I ever move again.
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Lina Jan
I regret anytime I dont use these guys. They are always amazing. Fast, efficient, kind, professional...you name it! AND, they are always the cheapest. I dont bother getting quotes from other companies anymore. HIGHLY RECOMMEND to every friend.
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Nadia Haqqie
Fantastic experience. The movers came on time and were pleasant and efficient. They moved me from my NYC apartment to a storage unit in Philly. I would absolutely use them again. Very reasonably priced and did not deviate from the price quoted.
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Jennifer Melaragno
Exceptionally competent and efficient mover (Matt) arrived on time and expertly packed my Uhaul U-Box. Best price I could find online, too, since they dont have a large minimum.
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Lina Khaznadar
The movers were quick!! The service wasnt cheap but definitely worth the surprising speed and letting three Vin Diesels handle my ridiculously heavy furniture.
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Guy Devyatkin
Movers were careful of property, walls, etcetera. They were, overall, professional and polite and the price that had been quoted was honored.
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Shelley Lopez
They arrived on time, did exactly what I told them and were very quick. The guys were nice and worked hard. I would use them again.
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Mikko Finnegan
Third time using Sven moving, these guys are the best! Fast, reliable service, and great guys to deal with.
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Laramie Glen
Nice cute movers (shoutout Damien and John!), efficient, and the best price in the area - A+! :) :) :)
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Patrick Hosmer
Used them for multiple moves. Fast, friendly and great packing every time. Oh, and cheap. Use them.