Address: | 1030 Montauk Hwy, Mastic, NY 11950, USA |
Phone: | +1 631-729-0288 |
Site: | meineke.com |
Rating: | 2.1 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–5PM Closed |
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Kaitlyn Teresa
Unfortunately, it only took one experience for me to know that I will not be a returning customer. The elderly woman at the counter was pretty rude right off the bat before I had even said a word. I would tell my friends to avoid this place. Customer service is a huge factor in terms of having a successful business and I can see from prior reviews that the Mienkee in Shirley is failing in that department. If I was the owner of this business, I would be extremely disappointed in my staff because its definitely costing them business and its something that is so easy to rectify. Its not that hard to be nice and welcoming and it would really help your business. Id honestly pay more money and be treated well than get a bargain for rude service.
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Jazzame Paranzino
Ive only ever brought my vehicles in for oil changes over the past few years and this will be the last time. The older couple who runs this facility are two of the most bitter and unfriendly individuals I have ever encountered. Undoubtedly upon arriving, expect to be ignored. A simple "Ill be right with you" would more than suffice but it appears to be too much for these people. This rating is based solely on the quality of customer service and quite frankly, the only reason I gave this location two stars is because the workers here did what I asked - changed my oil. I continued to visit this location over and over again out of sheet convenience but this will be the absolute last time.
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Erika Zambrano
This is by far the worst place to go. The guy up front is a jerk who has no right to be nasty but inexplicably will be to anyone who comes through the door. I wish the higher ups at meineke would get rid of this guy and the woman who works there as well because she is just as nasty. I will never get my oil changed here it is not worth it. You shouldnt either.
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Tom Ortiz
I am here currently and have watched them try to to upsell every customer that has came in. A normal brake job they try to sell me rotors. A regular oil change and they try to the a woman a synthetic oil change and they use words like Necessary and imperative to try to get you so worried that you will pay for the extended service beyond whats truly needed.
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casey loiacono
The older couple is extremely rude. They took over an hour to do a oil change when i was the first person in the store. I watched the 5 guys eat breakast before touching my car. Never again will i come here.
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Beauty Beast
Best service in this town. Never have any of my cars broken down. The guys that worked on any of my cars always worked on them right away in a timely fashion.
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Tom H
The guy was so rude on the phone, i didnt bother to even go there. The one in Coram is much better if you are looking for the same prices.
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Nicholle Horton
They did make a mistake on the repair on my car, but they re-did the job and even did two small quick fixes as well.
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karen basile
Most reliable, best service and most important honest mechanics I have ever done business with.
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Gianna Lettieri
Took 45 just for an oil change and thats with my car on the lift ... Dont come here !!!!
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Angelo Castellano
Very rude people dont know how theyve been in business so long