Retro Fitness

Address:	1581 US-202, Pomona, NY 10970, USA
Phone:	+1 845-579-2815
Site:	retrofitness.com
Rating:	4.6
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 7AM–7PM 7AM–7PM

Location

Photos 17

Reviews 15

David Katznelson

I have been a member for quite some time now and have been going on average 3 to 5 times per week. The staff is great, all very friendly and helpful. They try to help but not everything is in their power. I have one major issue. The equipment is just not cared for. The TVs and their video system has been having trouble for about a week now. Each time I inquire about it, they tell me, they have notified the manager and that it is a Verizon issue. I am sure they have a service contract, get someone in to repair the system. People pay and come to the gym to workout when a critical part of the system is broken it is very frustrating. Lately all of the channels are either not working or mixed up. For the past few days the system only gets Channel 7 or Bravo. For over two weeks they were missing a simple $3.00 dollar cable. When I finally met the manager he blamed his staff for not notifying him. 1st, never blame the staff to a customer, 2nd, make it your business to check out your equipment yourself at least once a week. The gym is not that big and you can probably get it done in about a hour. The buck stops with the manager. There is also some workout machines that never seem to get fixed. For example the cable pull wheels sounds like they are going to fall off. Again, you have a service contract, call the technician and get the equipment fixed. New gyms are popping up all the time, if you don;t care for your equipment and the services you provide, the next gym will open up and everyone will simply go there, just like you got a lot of customer due to the same frustrations and NYSC.

Phillip Dennis

Good Luck Cancelling! Read your contract carefully: it requires you to give them 30 days written notice by CERTIFIED MAIL to cancel. Its easy to sign up, but if you need to cancel for any reason at all, you have to (1) write and print a document, (2) go to the post office, (3) wait in line at the post office and spend a couple bucks in postage, and (4) you better be on the ball and anticipate that your renewal date is coming up because otherwise theyll hit you for another monthly membership fee. Anything to make a buck!

Kimberly Williams

I have been avoiding joining a gym for a very long time. Excuse after excuse was longer acceptable since Retro Fitness came into my life and backyard. The location is more than convenient, the atmosphere is not intimidating to the freshman member, and the staff is extremely welcoming and friendly leaving you wanting to return time and time again.

Patrick Ferrante

Each time I come into this gym not only do I feel welcomed but I feel like I am apart of the retro family. I am always greeted with the most personable staff members at this place and they are beyond professional. If you need a place to have a great work out and feel like you belong then this is the place to come and get your sweat on!

sam stern

I started there a few months ago, very nice and kewl local gym. The machines are great and clean. The gym is well maintained. The theater room is nice for people who get bored on the treadmill. I just got a courtesy call pertaining to billing and Liz the manager was amazing to speak to. Please come and join.

Michael Itzkowitz

Gym is great! Staff is so friendly and helpful and the gym is always so clean. Have everything you need for a more than reasonable price. Definitely recommend for anyone deciding where to sign up or looking for a change. The owners are actively involved and as friendly as can be!!

Bugsy

Got back into the workout March, 9 and love it great staff, friendly, not overcrowded and everything you need. Management very cool, trainers on point. The wife is going to join me as well Will recommend to my friends as well Boriqua

Jacob Stein

This is gym is my dream come true. Beautiful, perfect, brand new weight machines and treadmills for $20 a month. The staff is very welcoming and being greeted by Eliza brightens up the day.

reyna garcia

Esta muy lindo y tiene buena atencion los empleados son muy amables

Tom G

Enjoy coming here everyday, staff are very friendly & welcoming! All equipment are new and always cleaned! Sign up! You definitely cant beat it for the price!

Greg H

Gym is very small. There is personal training sign up area that looks like a concert stage in the middle of the gym and nobody is ever on the microphone

John Hoop

Worst gym i have ever been too very rude staff always give you attitude. I highly recommend you sign up to a different gym.

Vinny Aiello

Love Retro especially their staff. They memorized my favorite smoothie and know me by name as I walk in. Go Retro!!

Jonathan Raymond

Signing up to this gym was the best thing that happened to me! 10/10 would recommend.

Ben Fish

I go here everyday- its a great gym