Address: | 115 N Pearl St, Port Chester, NY 10573, USA |
Phone: | +1 914-935-0202 |
Site: | mandpautorepair.com |
Rating: | 3.9 |
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Libby Davis
If I could give them 6 stars, I would. These guys were amazing. I was in the area looking for a home. (Were moving to NY from another state.) I was about to head home when my brakes suddenly went from working just fine to barely stopping the car at all. I found the nearest repair station and slowly drove (and prayed) the whole way there. Thank heavens, I made it. I thought with out of state plates and no ability to go to any other mechanic I was going to be like prime meat for prey. I felt like a sitting duck. There were a ton of cars there so I figured not only would they take advantage of me and charge me an arm and a leg, Id, also, be waiting all day long only to be overcharged. Oh, and my phone was dying, too and I had to let people back home know what was going on as they were waiting for me for a specific event. After hearing what was going on with my car, they didnt make me wait a second. The guy who owns the place immediately went out to my car, cleared out what he was in the middle of and got to work on it. (I was shocked. Very pleasantly.) Their office is very tiny, but they were kind and hospitable and pulled out a chair for me to wait on (because, obviously, I wasnt going anywhere). When I asked if there was a free plug, they moved their own things around to make room for my phone charger. (So impressed with what gentlemen they were.) After they took a look at my car, they came and informed me of what they found, then made their recommendations. This was the moment they could have charged me an arm and a leg. Instead, they fixed my car, making it safe for me to drive again, while at the same time, made recommendations of what else my car needed once I had made it home and went to my regular mechanics. Here I was stuck, and these guys could have told me I needed to do all sorts of unnecessary work, but they didnt. At this point, I was both amazed and relieved by their integrity and hard work. The next thing that happened left me amazed at their graciousness, too. When it came time for me to pay, for some reason my card was declined. (Fortunately, I had another card on me so I had no problem paying.) They handled it so kindly and acted like maybe there was something wrong with their machine, rather than it being my card or finances which were at fault. (Later when I got home I found that my card had been rejected because I had been out of state. Thank heavens the other card company hadnt done the same thing.) What could have been an absolutely awful day and awful situation ended on a great note all because of the hard work, honesty and kindness of M & P Auto Repair. Seriously, these guys were great. PS. The day after I got home I took my car into my mechanics to have them look over M & Ps recommendations. My mechanics here in Pennsylvania inspected my car and told me that M & P were right and that they had done a great job. I wasnt surprised a bit.
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Elizabeth H.
The best! These guys were recommended to me about 7 years ago after Id been in an accident, was new to town and needed a mechanic. The auto body place recommended M & P and it turned out to be the silver lining in the car accident, because we got a great mechanic out of the incident. Mike and Jose can figure out anything, fix it, are reasonably priced and dont "discover" other issues that need fixing, or tell me its something outrageously expensive when its really minor. They, and all their employees, are honest and skilled and I wish more businesses operated this way.
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Weixin Guo
They replace two rear tires for me. I chose the higher quality tire that they have, and they claim the tires are new. 2 days after, I check the tire pressure, the right tire has only 10 psi. It was leaking. I go back and they fixed the tire. 2 weeks later, I find the other one is also leaking! it was just not so obvious so that I didnt notice it leaking in a few days after they replace the tire. They do very poor job. When I went back to them to address the leaking problem, they were very impatient and make me feel very bad. I dont recommend them.
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Pete N
One of the few honest mechanics out there. Ive been going there for years and Im always pleased with the service. They only fix what is needed and never try to up sell you on anything. This is why I keep coming back.
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Hector Marban
Jose is extremely honest, very rare in this time and age, they will do their best to fix any problem you have . I have been coming to them for years and I recommend them with all my heart
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Jeffrey Feist
They do a great job on all our personal and business vehicles. If there is an issue they are quick to correct.
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jonn sir
Worst experience they dont know how to treat customers. Scratched my car and blamed me. Dont recommend it!
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Katherine Morales
I have been getting my car fixed here for over ten years - ALWAYS amazing service
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Diego Fernandez
Jose is the best! Very honest man. Strongly recommend this shop.
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michelle breslin
The Best of the Best !!!