Address: | 941 Jefferson Rd, Rochester, NY 14623, USA |
Phone: | +1 585-240-2679 |
Site: | local.fedex.com |
Rating: | 3.5 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM |
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Diane Brown
I specifically drove past a FedEx in Brighton to this one in Henrietta due to rave reviews. The reviews are 100% spot on! I needed to print, scan and upload a document and ALFRED helped me from start to finish! He walked me through each step and was patient with me. He was also friendly and courteous. When you are under a crunch and your life is in boxes every little gesture of kindness and help is huge. I highly recommend this store for all your needs! Thanks again Alfred!!
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Mike Nock
This place was ridiculous. I came in with a box that I had shipped to me via fedex. Re-used the box, taped up nicely, filled with packing material. Apparently that wasnt good enough, this place refused to ship my package unless I spent $20 on a new box and packaging material (because apparently even my packing air bags werent good enough). Ill never return to this location, in fact, if I can avoid fedex and go through ups or usps instead, from now on I will.
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Hightower
almost every time i bring in a pre-paid package to ship out they give a huge fuss about "it not being packaged properly" ...bullshit i ship items weekly and have never had an issue with one of my packages. they just want to repackage it for you and make money off of you. Just use the fedex location on scottsvllle rd or better yet use USPS.
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Lauren Harradine
Shoutout to the staff here for being so friendly and helpful, even when dealing with panicking art students at 2 AM who procrastinated their project and need a rush order for 8 AM that day. Ive never seen them snap or be rude, and thats pretty righteous. Double shout-out for being open 24/7 and being generally amazing. Thanks, FedEx <3
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Anonymous User
I had a large ($1000) print request submitted at 2am with an 8am turnaround request. Wanda was working the nightshift and personally assured me that the job would be done in time. I had requested a courier service to drop off the prints to my hotel. When they failed to confirm, Wanda took the initiative to hand deliver them herself!
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C. Albert Thompson
Had a terrible time here. Spent 2 hours to get one poster printed. I left disgruntled. After returning 3 hours later I was met by an amazing employee who got everything done for me in 5 min. You have to follow their work flow or the employees get lost.
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Ryan Fackelman
For the past few days Ive been in and out of fedex trying to print out a 46 page portfolio. Angel was great to work with! Very friendly, very professional, took her time, very patient, and did a great job with all my prints! Thanks again Angel!
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Jimmy Zhang
Got a package stolen from this location meant for my Dad as a Fathers Day present. Currently going through Fedex Claims Dept. Dont let them help you tape the box. They will see whats inside and figure out a way to steal it.
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Jeremiah Casey
The staff here is always friendly and helpful I love coming here. Plus if you know the secret password they will let you into the game room in the basement where they serve southern style tea and smoke cigars
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David Mon
With out a doubt the writers customer service over ever recieved, been here 2x spread out over a year...3 employed in the store in the only customer. Had to wait 15 min for someone just to say hi. Go to UPS
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Nick Kolb
Great Place! All the staff know what they are doing. I had a problem with my printing and they fixed it quickly with no questions asked! I Recommenced using this place for printing.
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Scanner Atlas
I called the number listed for the roch, ny site and was greeted by a friendly gal who was very helpful. phone number was correct and yes theyare open 24 7 days a week.
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Lori Johnson
Called the number thats published on this site & you cant even get through & it says the number has been disconnected, how do you do business like that! ??
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Job Valluthamannunkal
I never had a situation that these guys made me disappointed. Knowledgeable & friendly people. My go to place for any printing jobs. 24/7 Available!!
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Nick Depinet
Good pricing and decent service. If youre bringing something in to ship that needs to be packed be prepared for a bit of a wait, however.
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Bob Thompson
Really? Dec 16 and the ship center on Scottsville Rd doesnt open until 1:00 PM????
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A Sports
Friendly staff, didnt have to wait more than 1 minute
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Greg Abbott
Convenient location to make quick prints and copies.
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Nicholas Grisafi
Horrible customer service everytime I go here.
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Aashish R. Patil
Very good and cooperative ppl
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Rob W
Easy to ship from here
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Rich DeTommaso
Nicely renovated.
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K Kuek
Decent