Need It Now Courier

Address:	37-18 57th St, Woodside, NY 11377, USA
Phone:	+1 212-989-1919
Site:	needitnowcourier.com
Rating:	5

Location

Photos 1

Reviews 19

Anna Rosa Molina

Terrible! Customer Service is horrible! I have called to check the statuses on my pickups and many times I get hung up on. Once on a Friday, I heard in the background: "Its Friday, whoop!" and I got hung up on. The drivers are very unreliable, they take hours to deliver your packages with no regards that this impacts business. It seems like they have no urgency whatsoever! In one occasion I was expecting three boxes but when the shipment arrived I received just one. The excuse? The client handed them one box instead of three. I was beside myself??!! What ever happened to calling the customer to verify what is being picked up before leaving? This company used to be Manhattan Express Courier, they used to be very reliable and professional back then.. I really dont know what happened to them after the change. I will NOT be using their services anymore.. I will look for another more professional courier company to handle my shipments.

Lena Baranovsky

If I could give this Messenger Service 0 stars I would! I have had an account set up with this service for many years. This is BY FAR the WORST messenger service, completely UNRELIABLE! Time sensitive packages are always late, delayed, or not picked up. No curtsy phone calls are ever made to advise on late delivery or pick up. I am done with stressing over this messenger service, the whole point of it is to make your life easier not more frustrating. The owner or manager by the name of Barry always has a BS answer and an excuse. DO NOT use this service if you want a reliable and prompt delivery and or pick up. Not worth the stress! Ive given this service enough feedback over the last few years with false promises that things will improve. Dont waste your time or money!

Roy Campos

Awful customer service. Their operators are all non-responsive. After hours it only gets worse. Forget about getting status either. There messengers have been known to be late. Their charges make absolutely no sense. They record inaccurate weight and accompany them with ridiculous charges. A round trip for a set of my packages started at weight 450lbs, but came back at 210lbs. The charge was the same for each direction for some reason and the actual weight was really 185lbs. Also, they charged me for parking, which I found hilarious because the nearest deck is 4 blocks away and I saw them park the truck on the street. Go one with someone else.

Scott Chichester

I have a Manhattan-based payroll company. When selecting a delivery company for payroll it was important that I had an attentive, on-time and reliable delivery service since I was entrusting them with sensitive financial material and often unsigned payroll checks. Need It Now proved to be all of the above. On top of that, I found their rates the cheapest of the half a dozen or so messenger services I priced out before selecting a messenger. You definitely cant go wrong choosing Need It Now!

JoVaughn Caraway

The owner of the company is extremely rude. Let me tell you something. When you speak to people on the phone in regards to business you dont just hang up the phone. You dont get rude or disrespecful and thats what they all are. Thats the only experience I recieced from these people and Im a former worker

Michael Vinci

Horrible, Ill never use them again. I had a delivery scheduled three separate times, and they failed to deliver all three times. The first two times I wasnt given any reasons, the third time they told me that it wasnt put on the truck. After that I gave up and cancelled my order.

Arian Osman

They only give 24 hours notice for a delivery to take place on a SATURDAY. Also, they were blowing up my calling every 15 minutes and leaving voicemails. Communicated to the person on the phone, Tarah, that this is unacceptable.

Tom Jacoby

Fast, reliable, dependable - I have done business with Need It Now courier since 2008 and my experience has been nothing but satisfying. I look forward to doing business with Need It Now in the future. Highly recommended.

Sharin Wilson

"Have known this company for years. Very honest and reliable" Barry works hard to keep the company organized and prompt. No job is too small or to late when it comes to delivery. Highly recommend. "

Valerie Herts

I had the best experience. The messenger came at exactly the time they promised, charged me a reasonable price, and delivered on time without any hassles.

Anonymous User

These guys did awesome. Their prices were reasonable and they had everything done faster than i could have imagined!

Joseph Haight

I use Need It Now every day for all of my NYC deliveries. They are the best in NYC!

Matt McMahon

may god have mercy on your soul if you have to deal with these people .

Mark McCurry

I called and got my package delivered on time!. Great Service

NC Dortch

Phone just keep ringing and ringing no one is there

Woodrow Washington

Had some issues , company is trying to resolve it.