Mike Byer Auto & Truck Repair

Address:	135 Coxe Ave, Asheville, NC 28801, USA
Phone:	+1 828-258-0548
Site:	mikebyerauto.com
Rating:	4.2
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 7

Reviews 7

Mark Worthen

I have been a customer for nearly six years, and I have always been very pleased with the service I received at Mike Byer Auto. Things I particularly like: 1) I can trust them. Early on, I sought second opinions from family and friends who possess auto mechanic expertise, and they always said that what Mike Byer Auto recommended, or the service they performed, made very good sense, and that they clearly did not try to "pad the profits" by recommending unnecessary services. 2) They cost less than competitors. I also got estimates from other auto mechanic shops in Asheville for some of the problems I was having with my car, and Mike Beyer Auto always had the lowest prices. 3) They usually have a loaner car available, especially when I would schedule an appointment. 4) They worked doggedly to figure out causes of complicated problems, often charging less than they could, considering the number of hours they put in. They like solving problems and wont give up until they determine a solution! 5) At the same time, they will promptly acknowledge if a problem is outside their scope of experience and expertise, and recommend a specialist. 6) The staff are universally polite, courteous, and informative. 7) They dont offer some of the glitzy, fancy schmancy look and feel you see at some of the car dealers, but then again, they charge *much less* than the dealers. If you want to be treated like you walk on water, and go to a glitzy auto shop, see a dealer and pay a lot more. If you want a good old fashion auto mechanic shop, where the staff are smart and work hard, but are also easy-going and down-to-earth, I highly recommend Mike Byer Auto & Truck Repair.

Anonymous User

Really disappointed. Saw their ad in the Mountain Express advertising that they work on Priuses, so I called and set up an appointment. After researching the problem with my car fairly extensively, I was almost 100% sure I knew what the problem was before I went in (the display unit needed to be replaced). They seemed significantly less knowledgeable than I was, and said, "Well, the guy that works on Priuses is on vacation." Okay, first red flag: why on earth would you schedule me for a day when the "Prius guy" is on vacation, when I told you I drive a Prius? Next, they proceeded to "inspect" the car--apparently testing the connections and batteries--without informing me how much they would be charging me to do so...just a "surprise" $40 bill at the end. All I got out of the visit was them telling me I needed to replace the part I already knew was broken. I asked if they could give me the part number or an estimate of the cost to fix it, and they were completely unable to do so. Nor did they offer to have me return when the "Prius guy" came back. Shoddy business practices to say the least. Im quite disappointed, because I was really hoping to have a place to take my car to other than to the dealership. Ill keep looking.

GR Alexander

Mike Byer Auto is the best full-service auto repair and preventive maintenance center in Asheville. Theyve have been performing high quality and guaranteed auto repairs in Asheville since 1988. Theyre conveniently located in downtown Asheville and are qualified to repair and service all domestic and imported cars, trucks, and SUVs using parts that are equal to or exceed the standards of those parts originally used by the manufacturers. Mike and his staff are definitely the cost-effective alternative to car dealership servicing for all scheduled maintenance of your personal or company auto, pickup or truck. Regardless of where it was built, they will service your vehicle and still maintain the manufacturers warranty. Mike Byer Auto and Truck Repair is independently owned and operated by Mike and his wife Nancy, they are great. They pride themselves on getting the services or repairs on your vehicle right the first time. So drop your auto, SUV, or truck off today and allow them to provide you with excellent service. Theyve always help us.

Rike Peevey

Mike Byer September 3, 2014 Mike Byer Automotive 135 Coxe Ave. Asheville, NC 28801 RE: Appreciation Mr. Byer; Just a quick note to let you know that the urgency you demonstrated in repairing my friends Honda was greatly appreciated by all. I realize that the first morning after a holiday, with cars and trucks being towed in, your schedule was quite hectic. The fact that you and your team were able to assist a forlorn college freshman and get her car operative in short order will not soon be forgotten. I’m hoping that neither of my cars ever need repair but in the event they do I would not hesitate to have them delivered to your facility. I will, with confidence, recommend your services to anyone who might need anything from windshield wiper fluid to a complete overhaul. In closing, thank you and your team again for your integrity, honesty, professionalism and for your years of service to those who have relied on your talent. Best regards,

Holly Martin

I moved to the area 6 years ago and never thought I would find someone I trusted to take care of my car troubles. Im so glad I found Mike Byer. Everyone is always very polite and respectful, in my experiences. Every service or repair Ive had was completed in a timely manner and either at or under the estimated cost. Theyve come through in the clutch when I needed an oil change before making an emergency trip out of town and even checked my tire pressure. I show up without an appointment, having a tire that needed a patch and they handled it with grace. These folks treat you like a person and a member of a community, not like a dollar sign. This is also one of the few places that hasnt treated me differently based on my gender or what they assume I know about cars. I would highly recommend Mike Byer Auto for ALL of your automotive needs. Thanks guys, keep up the fantastic work!

A.J. Matton

Have been a customer of Mikes since 2008 and have had nothing but consistently successful experiences with him and his staff. In the automotive field, its rare to find a trusted and highly experienced group of personnel who accurately troubleshoot the full variety of automotive issues, and who keep the customers best interests a priority. His facility provides a personalized and comfortable atmosphere where the customer can feel confident in making a well informed purchasing decision. He and his associate, Sumpter, both have a way of reporting diagnostic results in a language that any customer can easily understand. In short, I would recommend anyone to Mike Byer Autoworks.

Shaun Cox

Took my car in due to a squeaking noise from the back tire. Was told I needed to completely overhaul the front and back brakes for $1000. Explained $1000 was out of my price range and asked if they could fix what was most urgent and I could bring it back for the remainder, they refused to do anything less than the $1000 repair quoted. Told them I needed a second opinion, then they charged me FORTY DOLLARS for the brake inspection before they would release my car. Subarus R Us in Swannanoa quoted the same repair for half the price. The Mobile Mechanic quoted a third of the price and will come to my house to make the repair. Do not use this guy.