King Auto Repair

3129 The Plaza, Charlotte, NC 28205, USA

Address:	3129 The Plaza, Charlotte, NC 28205, USA
Phone:	+1 704-344-0000
Rating:	4.4
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–3PM Closed

Location

Photos 20

Reviews 20

Feleisha Goode

The first encounter I had with this repair shop was a good experience, which led me to come back again when my truck wouldnt start. I came to have it looked at and the car was diagnosed with the issue from this shop. I bought the part that I was told was needed for my truck and it was supposedly fixed and I drove off with no problems after paying $258 for the part and labor. Three days later, my truck did the very same thing - it wouldnt start. So I called the shop and the owner, Johnny sent a mechanic to my house. The mechanic couldnt do anything because he needed to hook it up to a machine (which I assumed was done initially). So the owner had my truck towed to his shop for a "diagnostic test" to tell me again, what the problem was. He diagnosed it this time as having a bad ECU (this is the computer or brain of the engine) and could really only be fixed by the dealership - a very expensive part ($800) although I had a relative working for the dealership it would have cost me ($643). The car wasnt able to start but somehow the mechanic was able to finagle the engine to get it to start (keep this in mind). So I was able to drive my truck to the dealership to have it looked at. The dealership did a true diagnostic test on my vehicle and told me it was a weak ASD relay that was causing the vehicle not to start and that the computer (ECU) was in great condition it just needed an update, total cost $215 but for me ($145), big difference in prices! Thinking back over this situation, it led me to come to this conclusion: I believe that this shop probably knew that they were unable to fix my vehicle so they gave me a false issue which still required me to pay. The same way the mechanic was able to finagle my engine to get it to start, was the same way they did it to make me believe it was fixed, only for the problem to still exist. I believe its very important to have your vehicle properly diagnosed. Although repair shops are convenient and less expensive than the dealerships, not all of them will have the required equipment or the equipment at all to properly diagnose complicated issues with your vehicle. I have nothing against the owner, he was really nice but I needed to share this particular experience.

Kevin Dunham

Extremely disrespectful, I left with more issues that I came in with and my injection wiring harness looks like someone took nail clippers to it. This place is a not worth supporting. I cant stress that enough. He is stressing that my truck has high miles (230K actually). In other words they are incapable of working on high mileage vehicles? I was hurried out of the shop because they couldnt fix the issue. The truck is now running fine thanks to alt local shop. MAP sensor... FYI

Richard Shoun

Got a recommendation from the Neighborhood app and gave them a try. Johnny was very nice and gave me great recommendations that were very helpful. I ended up with a totally different issue s few days later and he was even more helpful. Wanted me to test drive my car to make sure it was working to my satisfaction before accepting payament and charged me 1/2 hus normal rate. Outstanding customer service and highly recommend these guys for all your auto repair needs.

Brittany Nifong

Brought my truck to get fixed, they got it running and tried to hurry me out before I test drove it. It sputtered and stalled. They didnt fix the issue, and on top of that now I have an airbag light on. PLACES LIKE THIS GIVE MECHANICS A BAD WRAP. The dude behind the counter was beyond rude and laughed at me when i expressed my concerns. What a joke. Is there a way to give no stars. Do not support this business. Plenty more local shops to support.

David Young

Worst nightmare I ask for them to put a part on my car had it towed there car was not fixed the owner was rude I spent 200 dollars in Uber rides getting parts after he had assured me a time to pick it up I had to have my car towed next door to the shop beside it were the guys really did a awsome job the owner at this place is rude sorry but not as awsome as everyone else experience this guy is a scam artist

Daniel D

Had a rattling noise coming from underneath my car every time I accelerated at low speeds. After checking it out, they told my U-joints needed replacing. I left my car with them at 9 am and by noon they called me telling me it was ready to be picked up. Very prompt service and reasonable prices. I definitely recommend them.

Razon Ace

Never been disrespected at a place of business like that ever! The guy "In charge" is Ultra rude! The worst experience I have ever had at a auto repair shop. I will tell everybody not to go there because I dont want anybody to be disrespected like that! Wish I could give 0 stars or -3 stars

Anonymous User

When it comes to service, knowledge is very important and also honesty is a must to have, at this shop you get those and more.I love those guys and recommend to vist them when you need a car service better than any dealership out their.

Dave Mckinney

Very please with customer service--went in for a front brake replacement, did a good job and owner was courteous enough to offer assistant by taking down my number to get drivers door fixed and passenger seat replaced. Good dudes

Google User

Great service! Went to get my transmission replaced and he did an excellent job! My car runs smooth and I couldnt be happier! This is my regular mechanic and he never lets me down!

dwane bazemore

This is the best shop in Charlotte. A1 service with precise diagnostic evaluations. The people are straight up and extremely honest. I suggest this shop with total confidence.

Veronica Bowers

Best mechanic in Charlotte, also affordable. They have high volume so listen to what they say and dont be an idiot, they take care of possibly 50+ of cars a day.

Alex Wolfe

The most affordable prices in Charlotte and always a quick and honest diagnosis.

Anonymous User

Prompt and friendly mechanics .great prices and excellent service.

alan Emadzadeh

The best mechanic ever , serious ,knowledgable and honest .

AFN MHK

The best mechanic! Honest and always happy to help!

Mary Melton

Best auto repair and oil change shop!!

Jenohn Lewis

Fast and reasonable prices.