Address: | 65 Waynesville Plaza, Waynesville, NC 28786, USA |
Phone: | +1 828-456-5387 |
Site: | waynesvilletire.com |
Rating: | 4 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
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Heather Tomlin
I have never written a review for auto services, but felt in this case, Waynesville Tire warranted one. Not only are their prices reasonable, the turnaround is super-quick, and the owners and employees (none of whom I had met prior to taking one of my vehicles there a couple years ago) are always helpful and sweet. They go out of their way to make sure you are happy with their services and let you know they appreciate your business with handwritten thank you notes. Because of their excellent service, I now take all of my vehicles to them exclusively and trust their referrals if they do not provide a particular service I may need. They are truly wonderful people running a great business!
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Priscilla Eidson
Typically I have had excellent service with Waynesville Tire. Yesterday, I went to have my tires rotated (which Im supposed to get for free for the life of my tires). The more worn tires are currently on the front and I needed the better ones rotated to the front of my front wheel drive car. The man refused to rotate my tires because he claims it would mess up my tires by putting the better ones on the front. I know how tires are supposed to be rotated, thanks. Basically he just wanted me to buy more tires sooner. I buy at least 4 sets of tires per year for my vehicles, they just lost a lot of money from a once loyal customer.
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Pat McGrath
I saw the damage they did to my friends car. It was confirmed by an auto body shop the damage could only happen by dropping or slipping off a lift. Waynesville Tire did not do the right thing. They were dishonest and stabbed a very loyal customer who has referred a lot of business in the back and twisted the knife. It is our mission to let all of Haywood County know the despicable way they treat their loyal customers. At least look VERY CAREFULLY before you pay and leave the premises. If you see damage, call the police immediately and have a police report written for your protection.
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Kim Tucker
My husband and I had a flat tire on I-40 last week and were able to barely make it to the next gas station. I called the closest tire place which was Waynesville Tire. Jeff and one of the employees came out to help us! We also bought 3 more tires from him at a very fair price. Customer service was fast, friendly and we were very appreciative! We also received a hand written thank you from Jeff which was nice considering we live 4 hours from Waynesville so it wasnt just a "thank you" to keep our business. I will have their number on hand though the next time we travel that direction!
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Kristin Ellinwood
My boyfriend hit a curb and messed up the front left tire. When we drove it shook really bad so we both figured he needed a front alignment. We stopped in at this place and told them what we needed and the guy said they did not do them on BMW but, said he wanted to take the tire off and see it. They gave us a number to a place to get the wheel fixed, fixed us up with a new tire on our spare and the car drives just like it did before. Im so grateful that they care about their customers doing what is necessary instead of doing what is going to put money in their pockets.
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Anonymous User
While on vacation in the area experience a flat tire. Contacted the site which provided immediately an out the door quote. Was tolded to come in at 11:30am. I came in at 11 and The tires were already there and ready to be installed. My size r20 were not in stock. Took them less than an hour to change all 4 tires. It felt like I was in and out. Friendly staff. I highly recommend the shop
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Kyle Chandler
Took my f250 in there last week to get an alignment and got it back in worse shape than when I dropped it off. The guy told me "this happens sometimes". No it shouldnt if he would have drove it around the parking lot he would have known, the steering wheel was way off. Got my money back and drove to black mountain tire and learned my lesson. Figured I would pass this along.
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John Fairfax
Our family was on vacation in Maggie Valley when one morning I was driving on one of the more "country" roads where the road was eroded pretty bad on the edge and ended up getting shredding my tire on the inside. Jeff and the employees were very nice and promptly changed my tire at the station. A couple of the guys also put my doughnut back where it belong. A great business!
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Michelle Jacobs
I went to have new tires installed after a flat, and they told me my rear brakes were shot and the rotors were too far gone to turn. My husband and father-in-law did the brake work themselves, and although the brake pads were in need of change, the rotors were fine. No grooves, plenty of material left, no need for new ones or even turning.
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Anonymous User
This is a family owned business that does things the right way. I have used them for years and have always been happy with the service and prices. They even send a hand written thank you note after you make a purchase.
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Jan Daubener
Thank you for checking my tires this morning before I headed down the mountain! I was worried when air pressure light came on. You were very kind and very fast! I appreciate your excellent service!
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Russ Wood
Quick, professional, cordial and with excellent prices. Good customer service is becoming a thing of the past in many businesses. Not at Waynesville Tire, glad I found them, Ill be back.
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John Willis
Rating built from personal experience. These guys give you a good deal and do not take advantage. I would recommend them to my Mom.
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Mike Long
Needed some tires in a pinch, they took care of me, and had good prices. Very comparable with tire rack.
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Justin Davis
Excellent service with helpful mechanics. The owner is kind and the prices are great.
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Mary Harrah
Helpful and courteous. Got a good deal on tires that give a great ride.
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gary smith
Excellent service, informed staff, fair prices, great follow up service.
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Mathew Rolon
Tried to rip us off while getting an inspection.
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George Willis
Great reasonable service