Flow GM Auto Center

1400 S Stratford Rd, Winston-Salem, NC 27103, USA

Address:	1400 S Stratford Rd, Winston-Salem, NC 27103, USA
Phone:	+1 336-790-0621
Site:	chevrolet.com
Rating:	4.4
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–5PM Closed

Location

Photos 1

Reviews 23

Katherine Martini

This service center is the absolute worst I have ever encountered. Nothing was ever easy and their staff was dishonest about repairs on multiple occasions. Average oil change was 2-3 hours. My vehicle was consuming a quart of oil every other tank of gas and the service center told me this was normal for their new vehicles. While 3 other locations diagnoses said this was a HUGE problem! When I spoke to several employees and managers at flow, nobody seemed to be concerned. Their solution was always an oil consumption log at the next oil change. It eventually became such a headache that after just one year of owning my vehicle I traded it for a new, different manufacturer just to get out from under their supposed "warranty" restrictions. There are many other car dealerships out there and I highly suggest you use one of those.

Larry parks

I have been dealing with Flow Cadillac since the 90s and have bought many new Cadillacs from them. All of my dealings both with the sales staff and the service department have been wonderful. I recently took one of my cars into the service department and as always was treated great. Mike Serriani is the person I usually deal with in the service department and he is extremely accommodating and friendly. Also, he is totally efficient and always does exactly what he says. I couldnt ask for a better place to buy my cars and have them serviced. They deserve and A plus!!

Nickie Anderson

I tried to call Flo today to schedule an appointment for a recall notice. I got transferred 5 times, and then put through to David in the service department. He was extremely rude, took my number, and said hed call right back to set up an appointment. After a few hours, I decided to call Modern Chevy instead (No one from Flo ever called me back). With Modern, I had an appointment set up within 3 minutes. Needless to say, I will not be calling Flo again for any future issues with my car.

Jane Hoke

We came into the dealership looking for a truck, we described what we wanted, the salesperson had exactly what we wanted, gave us a thorough review of the vehicle, made the deal and are completely satisfied. The only issue it took 5 hours to complete the transaction, mostly waiting on the paperwork to be prepared.

Orina Jones

My experience with flow GM Auto Center was great the service was awesome every one was so nice and friendly the wait time was not long at all I actually in joyed having my car serviced there I will be coming back to you all loved the service Sincerely A satisfied customer

Sam Talbert

Josh was the perfect example of how someone in his position should work with a client. Respectful, courteous, inquisitive and most important, he LISTENED to my concerns and requests. I have owned several vehicles purchased at Flow and would not go anywhere else. Thank you!!

lisa hickman

Valerie Benton Smith was my Client Advisor @ Flow Cadillac. My experience was excellent! I am completely satisfied with my vehicle!! It was everything that I wanted and above. She is very professional and thorough with everything.

Kathleen Mills

This week. Took my car in for recall. Josh explained everything about the recall and time required. Completely satisfied with outstanding service and a great attitude. He knows how to serve. An asset to Flow automotive.

wilfredo pantaleon

I took my truck for warranty service and even I didnt had an appointment because I just arrived from North Dakota,I was taken care asap.Great professional and courteous staff.

Justin Newsome

Good facility. Came here after getting bad service at Modern on University Pkwy. As far as car dealerships go they seem to be organized with their service offerings.

Ryan Helf

Professional knowledgeable quick and responsive very well mannered and a great pleasure to work with. This was by far our best car buying experience ever.

Janice Ansley

I bought my car there and only let them service my car, I must say they aim to please have never been disappointed in any of my visits.

Wendi Fouse

Awesome! I wasnt able to get what I thought I wanted, but they worked hard to help me find something in my budget and I love my Cruze!

reuben pell

Service adviser MORE than took care of me and made sure that I was going to have to pay as little as possible A++

Odeh Ganim

Great job as always in every aspect of my oil change also cleaned my car washed.I am happy.thank you

Fred Ben

Your customer service person Richard is the man made the experience great.

david garling

Great service. Always more than expected I couldnt be happier.