Address: | 1100 Tower St, Akron, OH 44305, USA |
Phone: | +1 330-940-2600 |
Site: | jefftheplumber.com |
Rating: | 2.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–4:30PM Closed |
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Eric Skidmore
Ive used JTP for the last 30 years! First project was a plumbing job on a 100 year old Medina farmhouse. Under very difficult circumstances and conditions they did a great job! That is why I keep coming back to JTP for my plumbing needs. Recently I had a water pressure problem in my home. Water pressure would drop by 60 psi to 20 psi when using multiple water sources at once. Called JTP and they were great on the phone and promptly scheduled a home appointment to check out the problem. They sent out Mike to ascertain and fix the problem. Mikes approach was surgical! He checked the pressure from numerous points from the street connection with the municipal utility into the house. With all the piping in the house, based upon his experience ,he was able to trace to and diagnose the problem as a clogged 6 inch galvanized pipe near the main valve which was hidden behind wall paneling. Mike was able to see this without x-ray! After living in the house for over 20 years I did not know it was there. He carefully removed the wall paneling, shutoff the water supply and cut and replaced the piping with copper.Sure enough the only piece of galvanized piping in the whole house was clogged. Mike fixed it in a professional manner, returning water pressure to a robust 80 psi! Again, JTP did a great job and their employee Mike was professional, courteous, extremely intuitive and skilled! They were outstanding in 1989 and in 2017 A+++++++
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Michelle Confere
Called for an appointment, lady told me the next day between 3 and 5, great! 515 rolls around, no plumber... loved sitting around wasting 2 hours of my life. She got an after hours tech on the line (because they close at 5) and I was told they called me, I didnt answer so they just didnt show up. First-Who answers calls from numbers they dont know?! Second- I didnt even hear the call and no message was left, no attempt to call me again. The after hours guy was really nice but I wont be using their services.
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Josh Reese
Terrible Service. Called on memorial day due to a leaking hot water tank. I was told they could come out and price would be X, if I wanted until tomorrow he would come out and it would be $300 cheaper. I called the next day to check on the status of my ticket only to find out they wouldnt make it until tomorrow evening, meanwhile I still have a hot water tank leaking all over my basement. Plenty of options available out there.
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B A
Poor Attitude- Cliff was sent out for a repair job at my residence and had one of the worst attitudes I have ever seen from a service repairman. He was completely annoyed the whole time and seemed so agitated in dealing with my issue. If this is who represents your company you will never get repeat service- NEVER again!
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Julie Roderick
Weve used this service on four different occasions for different issues. On each service weve been completely satisfied. Not only did they fix the problem but educated us in the process each time. We have never had anyone be rude or curt. We would and will use this company in the future. We highly recommend them.
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Sherry Goodrich
I used this service for my kitchen pipes leaking and then broke loose, they sent someone out he was very nice and polite fixed everything and cleaned up. It was expensive but I guess all plumbers are,
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Brian Plumb
Was on-time for appointment for 2 gutter drainage issues Ive had. Was delayed on getting a quote. Professional attitude during visit.
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Christopher Whitehead
Called sat on hold then found out they didnt work on "my type of plumbing"
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james lott
We do it all