Norge Village

Address:	195 E State St, Alliance, OH 44601, USA
Phone:	+1 330-823-0254
Rating:	3.9
Working:	7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM

Location

Photos 8

Reviews 8

Margot A

I took my down comforter here for dry cleaning. The comforter was brand new and hadn’t been cleaned until I took it to Norge Village. I took it there several times before I noticed the damage that was occurring. First, my care tag is entirely melted and illegible from being placed in a dryer. The feathering which was perfectly fluffed and evenly distributed throughout the comforter is now clumped together. By speaking to one of the workers I learned that they had been putting my down comforter in the washer and dryer because “it was a cotton comforter.” When I protested the manager told me that this damage was typical and nothing was going to be done. I disagree that when you take something to the cleaners that it is TYPICAL for it to be returned in worse condition. I am not sure how a cleaner could mistake a down comforter for cotton considering I would bring it in its original bag which clearly states “Down Comforter”. The cleaner was negligent and didn’t even take a moment to read the care tag and now I’m stuck with a lumpy comforter that I paid good money for. This was a pitiful display of customer service and I will not be returning.

Michele Bechter

The person above must have this place confused with another cleaners. I have been using them for about 3 years and have NEVER had any issues with them. If you need something done over, they do it no charge...If you need something in a hurry, they rush it no problem. I think these people are wonderful!!!

Bob Byrnes

Had clothes dry cleaned and they came back still dirty. When I took them back they refused to do it over. Stay away from this place

Johnna Morris

Best place so far to do your clothes. Various size washers dryers WiFi games snacks pop bathroom...most of all friendly people

Steven Wallace

Long story short this is the best laundromat in town.

Amber Drake

Friendly staff and lots of space

Michelle Yarwood

Clean and courteous staff.

Rebecca Oddo

Clean and friendly