Metropolitan Cleaners
| Address: | 70 N Main St, Centerville, OH 45459, USA |
| Phone: | +1 937-433-0916 |
| Rating: | 2.6 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM Closed |
Location
Photos 4
Reviews 5
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Katie T
Absolutely horrible. I got 2 recommendations to go to this place to have my $6,000 wedding dress cleaned. A month after I dropped it off I still didnt get a phone call telling me it was finished so I stopped by the store. A few minutes later they come out and put a siran wrapped bundle on the counter with a "cannot be serviced" sticker on it. It was heartbreaking to see my gorgeous gown literally crumpled up into a ball held together with plastic wrap and tape. Im so upset and infuriated I wasnt contacted earlier or notified I dont even have words. If you cant service it thats fine, I understand some materials are more difficult. But dont wrap my dress into a ball when you have a hanger and dress bag I provided you and certainly dont let me wait around a month thinking I was going to pick up my gown all finished. Do not trust your clothing with them.
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Crazy Jerry
This establishment had an opportunity to win my business. I send all of my dress shirts out to be laundered and pressed so I was interested to try Metropolitan Cleaners with a $20 gift certificate I received. I gave them about 2 weeks worth of dress shirts. They came back cleaned and pressed, but at least one of the shirts had the area around the front buttons pressed so poorly that Im must re-press it myself or take the shirt back to be re-pressed. In 10 years of sending my shirts out to different cleaners, Ive never experienced a problem like this. As a matter of fact, other businesses have gone so far as to deliver my shirts to me. Sorry, Metropolitan. You failed to earn my business.
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Anonymous User
I had a terrible experience with this company. Understandably things happen when you take items to be dry cleaned; however, it is how a company responds to issues that is really a tell-tale sign of their quality. A pair of pants was ruined by this cleaner, not in itself the end of the world. When I discussed it with the staff member she said the owner would call me about it soon. I waited three weeks with no word, then attempted a phone call to them; I got the run-around about the owner not ever being available. I am terribly disappointed that a small business in Centerville has such an irresponsible owner.
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Judy Davis
They ruined my light weight winter coat. and when I called Tom said bring it in we will fix it. The care label in the coat states" Dry Clean Only, Do Not Iron”. The coat has a polyester shell with a suede finish. They ironed my coat and now every seam allowance ,wrinkle in the lining and lining seam shows as a light mark on the outside of the coat. If they are not going to take the time to read the care label before cleaning my garments, I wont be back. In paid $15.00 to have my good coat turned into my yard work coat.
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Noah Schill
I usually dont realize I need something dry cleaned until I have to have it, so I was thankful that when I took my pants in and they assured me they could do a 24hr turn around, I was impressed. They do their dry cleaning on-site rather than shipping it out to a central location so they can do a quick turn around like that. No extra cost, too. Ill be back.
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