Address: | 10925 Hamilton Ave, Cincinnati, OH 45231, USA |
Phone: | +1 513-407-4670 |
Site: | compassselfstorage.com |
Rating: | 5 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5PM 10AM–3PM |
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Jasmine Gaines
Me and my husband called around to a few places and the rates were outrageous. We drive past Compass Self Storage every day so my husband mentioned the name, and then called. Brandon spoke to my husband took his information and within the hour we came in, and met with Kevin. They were so professional, and they quoted us a rate that was almost $60 less than other storage providers. The kick is when we were ready to pay Kevin said "hold on let me see what specials we have"! So not only was their initial rate cheaper but we even got the storage unit at a cheaper rate for the month because of the special their running. We were even able to rent a truck making the deal sweeter. It took us five minutes to do paperwork, and they took a lot of stress off of me and my husband. Thank you all so much
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Deborah Hooks
I highly recommend this facility to anyone looking for a storage unit where they can feel comfortable and safe while entering and leaving various times of the morning or evening. The Staff are professional, friendly, effective and efficient and they will go out of their way to please you. They tend to ensure you have not only the right space but anything else that you might need. The compound is very clean and well lit. Im Blessed each time I drive through and look at the window; I get a big smile and a wave; that says, "Youre in Good Hands!" I love it.
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Beth Fixico
Absolutely the BEST storage facility in Cincinnati, Oh. I called an spoke with Jerry an told him what i was needing he was very helpful. When i arrived i meet with Brandon an Jerry they was very helpful an friendly. The main thing i need in a unit is SAFETY this place is far better than anywhere else ive been. Locked gate, very well lighted an right next to a Sheriffs station. I thought when i read the reviews on this place they had to be paid. I see why they receive high ratings. I wouldnt go anywhere else. And i was not paid to write this review!
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Shawn McMillian
The staff was outstanding to work with and very accommodating when it came to the logistics of our move. Would highly recommend this place to anyone looking for a storage unit. The two storage units I had were clean and the overall grounds were well maintained. Couldnt have had a better experience and this will be the first place I go if I have a need in the future.
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Mike Heins
Shoutout to BJ, who rents trucks. I was not happy originally with place for delivery. Even though it was not his fault, he went the extra mile to get me a good location and deal with UHaul. This even cost him money, but he did the right thing. I second the kudos for awesome customer service here.
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Latonya Taylor
My mom pass away so we needed a storage unit and we came here and meet Bj a worker there he was so nice and treated us so so good and was wonderful on helping us with affordable units we highly recommend you to get your storage needs here at Compass Self Storage
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Tonia Cobb
Kevin and BJ were very professional and friendly. My experience was inviting. The grounds and storage units are very clean. Today, as I moved some of my belongs in my unit, Kevin stopped by to have a chat with me. Awesome guys.
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Kandra Henderson
Linda was a pleasure to work with. She was thorough, took her time, and gracious from start to finish. If I ever need a storage unit again I will be using Compass Self Storage. Awesome customer service there!
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tracie blackwell
Because the storages stay very clean and dry when it rain had no problems or complaints I always felt that my things are secured and also very nice employees that has good patience with us
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Stephine Luna.
I got a storage unit the day I was moving and Kevin was very helpful and efficient! He was personable and friendly to my sister and I!! Will definitely recommend this place!!
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Morganne Ray
Employee/Customer service was fast, friendly, and helpful. I would definitely recommend this location to anyone in need of a nice, clean storage facility.
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Debra Annis
Jerry really helped me with the rental of a storage bin and rental of a van. He was porfessional, knowledgeable and most of all he is a very nice guy.
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Sylvia King
I called and the customer service I received was excellent. The guy was veryyyyy helpful and assisted me with what I needed. He went above and beyond
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Jade Stinson
Kevin made our experience stress free and easy. We told him what we needed and he showed us the best options that fit our needs.
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mikyraa walker
Kevin was great very hospitable. He made everthing go smoothly. After a long drive from Florida we really appreciated it.
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Shavonne Roach
Kevin McCredie was great! He was knowledgeable and professional. We are glad we chose this storage facility.
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Lance Brown
Way to over priced. Dont be late on your payments they will rape you. 36 dollar late fee every 5 days
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Whitney Hurston
Kevin was extremely kind and helpful throughout the whole process! I highly recommend this place.
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Barbara Dewar
This place is clean and everyone is very professional and helpful. It is also reasonably priced.
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Natosha Bailey
Great...exactly what storages should be..very professional and polite..
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Diana Salyers
Very polite and helpful always
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Tyrone Bryant
Great service and quick
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Genise Turner
Jerry was very helpful