Address: | 2039 Madison Rd, Cincinnati, OH 45208, USA |
Phone: | +1 513-502-5293 |
Site: | highfivesalon.com |
Rating: | 4.5 |
Working: | 9AM–7PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 9AM–6PM Closed |
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E Livingstone
Quite some time has past since I received a haircut in this establishment (1 year). I originally did not want to leave a review, as I understand that sometimes mistakes are made, and I like to give people the benefit of the doubt. However, even after almost 1 year later, I still have to live with haircut that I received, and I frequently ask myself why I have not left a review, seeing how I was treated, and the end result of the cut. So here it is: I saw the great reviews for High Five, and one stylist in particular, Samantha. So, I made an appointment with Samantha, and was excited about by new chosen style. I made it to the establishment, and enjoyed the "natural" environment of the waiting area. The decor was lovely. After a short wait, my stylist took me back to the styling area, and discussed what type of style I was looking for. I wasnt so sure, but I wanted something, sexy, shorter, and a little funky. We went downstairs to wash my hair, and again, the decor was lovely, and the stylist was pleasant. We returned upstairs to the styling chair. The stylist began working on my hair, and we talked about the style as she worked. I showed her a few pictures. As the conversation went on, she seemed to be reaching a point of agitation. She became snappy, telling me that this or that just wont work. At one point, I felt her agitation through the forceful use of her sheers, as she moved them through my hair. The end result of the cut was very disappointing. Instead of sexy and funky, I looked like a grandma (Which is not a bad thing if you are in the appropriate age bracket, but 34 is hardly appropriate for a "Golden Girls" hair cut). The stylist across from us could see my disappointment, and tried to convince me to be happy with the worst cut I have ever received in my life (Not exaggerating). While receiving my cut, I could see the face of the other stylist in the mirror as my stylist would speak to me in an almost belittling tone. I knew he was aware of how unprofessional her attitude was. My stylist did let me know that I could come back to have her fix it, but I knew right away, I would never visit her again. I did leave her a tip, because even though she was not her best self, I was still committed to being my best self. I did call the salon a few days later, because I just had to say something about the way I was treated, and how disappointed I was with the cut. My stylist called me back, and let me know she wasnt aware of how she was behaving, and that she takes her job very seriously. She offered to give back the tip I had given her, and again offered to have me come back in. So, why am I writing this? Because, almost everyday, I have to look in the mirror at this cut. It has grown out some, but not enough to where I can go in to get a style that I want, and there arent many options for styling the cut at home. It is just frustrating! I have gotten to the point where I feel like I went too easy on this stylist. She may have been nice to start out, and even when she called me back to discuss my visit, but she seems to get irritated fast, and it seems that she is not familiar on how to work with different types of hair. Half way through the cut, she let me know that she couldnt give me the style I was going for because my hair would just "stick up". Well, how in the world do all of these other people, with the same type of hair as me, get the styles they get, and make it look good? My hair cut did not turn out the way it was supposed to because the stylist did not know how to work with my hair! Ugh, it was just an awful, awful experience. Hope you find ways to do better.
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zoë rains
This is by far the best hair salon to go to... ever. I started going here a couple years ago and have never gone anywhere else since. I see Ashley about ever 10 weeks. It is more like going in and spending time with a friend, while also knowing that I am going to leave with an amazing new hair style each time. I am always excited for my appointments and I always leave feeling confident and encouraged. The atmosphere is relaxed, the staff is fun/friendly & the quality of hair color/cuts/etc. is INCREDIBLE. I will be a client for life. (-:
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Katherine McCreless
Unfortunately it wasnt a fluke that my hair was uneven. This is the 2nd time that Ive had this issue. My hair is significantly shorter in the back than in the front. I typically avoid writing reviews in this town being that everyone is connected, but as I head out for my husbands birthday, Im so embarrassed. Im praying that people dont notice (my babysitter noticed right away). Good reviews in Cincinnati dont mean much to me anymore.
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Anonymous User
Legitimately the best haircut Ive ever had. Sam Hills (owner) is a gifted stylist and one of the most kind hearted people Ive ever met. He cares about your style and you as a person. You walk away looking sharp and feeling like a million bucks. My family has seen every stylist here and they are all incredible at what they do. Do yourself a favor and get a cut or color at High Five Salon, youll be glad you did.
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Clayton Davis
this company refers to an email request for them to boycott a company associated with abuse and discrimination as "completely inappropriate and out of line" what a sad place it must be to cast judgement on decent non-violent protests against such horrible things. Join me in a boycott of all those who support gender discrimination, or like this company judge those who fight against it.
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Anonymous User
I go to school at UC, and was hesitant of finding a place to cut my hair. I usually waited till I went home. I found their website through a hair products website and decided to try it out. First the website impressed me, which made me decide to try it out. The atmosphere was cool and Christine was very friendly. I will go back.
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Jackie Herb
Sam has cut my hair for over 8 years now and I travel from out of state to come to High Five. And its not just for the hair, its for the experience. I leave with my hair looking straight out of magazine and feel exponentially better about life in general than when I walked in. Every. Single. Time.
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Anonymous User
I need a change and saw this place and decided to give it a try. The atmosphere was comfortable, but still trendy and professional. Everyone was soooo nice. Jenny did a fantastic job. I will for sure come back and recommend to anyone!
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Jim Neyer
Recently went to see Sam to get an updated cut. He gave me a great cut and we were definitely on the same page on the look we were going for. Everyone at High Five was super friendly and it was an all around great experience!
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Елена Недзвецкая
Absolutely perfect! Sasha did amazing balayage with my damaged after previous experience hair. I love it!!! and Sam does very stylish and accurately haircut for mens! Highly recommend those guys! They are superprofessional
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Amy Fisher
Love Samantha! I have curly hair and she cuts it dry...Which is great for my hair texture. I always get compliments on my hair. LOVE LOVE LOVE High Five Salon!