Jack Maxton Body Shop

6601 Huntley Rd, Columbus, OH 43229, USA

Address:	6601 Huntley Rd, Columbus, OH 43229, USA
Phone:	+1 614-410-6600
Site:	jackmaxton.com
Rating:	3.5
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed

Location

Photos 13

Reviews 12

Joe Stuck

My 2011 Chevy Cruze taken to Jack Maxtons body shop after an accident in February 2013. It took Jack Maxtons body shop almost 3.5 months to fix a $6000 repair. That is just the start. I was told that the repairs were made with certified OEM parts and that everything was repaired to make the leasing company happy when it was time for my lease to be turned in. When I picked up the car I noticed a dent in the rocker panel. I asked the guy at the body shop if that was something that needed to be fixed and I was told that was the way the vehicle was supposed to look. Just a few weeks ago I turned my lease in. I received an invoice from the leasing company (Ally Financial) for over $400 in excess wear in tear charges that were directly related to the "repairs" Jack Maxtons body shop supposedly made. One ding was for the dent in the rocker panel and another was for damage to the fender that was supposed to be brand new. After contacting GM goodwill, they basically told me I was out of luck and that there is nothing they can do to help me out. If Jack Maxton body shop does there job correctly, I would have had no excess wear and tear charges. I called the body shop and was told that new management was running the show at this point. I received a phone call from the new manager of the body shop this morning and he was more interested in arguing with me then finding a solution. All in all, I was lied to and completely mislead by virtually everyone I worked with throughout the repair process. Not to mention the awful job they did repairing my vehicle. I would not recommend anyone taking their vehicle to this body shop, especially if it is a lease. Jack Maxton’s body shop dropped the ball with the repairs of my vehicle and now the customer is being held accountable for the terrible job they did. I will NEVER do business with GM or Jack Maxton again in the future.

R. K. Feasel

My daughters car was extremely damaged when another car hit it as it was parked. Because I dont live in Columbus, Jack Maxton arranged for the car to be towed and worked with our insurance company on my behalf. Tara, in the body shop, kept me informed on everything that had to be done to the car and what was happening with the insurance companies every step of the way. They made sure that all damage was fixed. I appreciate so much their attention to every detail!

Jane Fishman

Jack Maxton Body Shop did wonderful work on my car. They completed the repairs as promised and the cost did not exceed the quote. The office staff was polite, helpful & friendly. Robert Holley did a beautiful paint job on my ride. I could tell the other customers were pleased and happy too. I would think people dealing with wrecked vehicles would be grumpy & angry but all customers were very satisfied. Thanks Again!!!!

Chris Lochinski

Very helpful and accommodating. My car looks just like it did before the accident, seamless paint job. Only issue i found is some paint vapor got on my tire but thats not their fault. Id recommend them to friends and family.

Rocky Cage

They fixed my car after being hit by a dump truck. The other day. They done a great job on my window and the quarter panel along with my back door. Their service has been great to me so I appreciate that. And thank you.

Van Clagg

Very rude customer service. Everyday they would tell me that my car would be ready. When I would call they would tell me the next day, then the next day.. really sad. Very unprofessional

SneakySnake

loved the service I received. My car was near total a complete mess but 3 weeks later after many parts replaced my car is back to new and beautiful. Thanks Jack Maxton!!!

Harold Kinser

Great job on the repair as always. Always professional and courteous. Never an issue with quality from my experience.

imeatingursnack plz

very very rude staff, non professional, cursing, yelling, and demeaning... Id expect more from Jack maxton

Kevin Mann

Did a good and fast job

Brandie Burns

Great customer service

Shane Ramage

did a great job