Glassburn Body Shop Inc
| Address: | 750 Northfield Rd, Westerville, OH 43082, USA |
| Phone: | +1 614-890-1186 |
| Site: | glassburn.com |
| Rating: | 3.8 |
| Working: | 7:30AM–6PM 8AM–7PM 8AM–6PM 8AM–7PM 8AM–6PM 9AM–12PM Closed |
Location
Photos 1
Reviews 11
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Damon Nabrit
I have had two experiences with Glassburn Body Shop; Once about 10 to 15 years ago with one of my first cars, a Mitsubishi Galant that got side swiped and then more recently, November of 2013, I had my Hyundai Sonata in for a front bumper replacement and after-market grille and headlight installation. Both vehicles were repaired quickly and correctly. The Indigo Blue Pearl paint on the new bumper was well done; No swirling or sloppy edge work and that’s important to me because I’ve had less than stellar paint work done before… And it’s annoying. The headlight installation was nicely done, although I did have to take it back in the next day for a lamp adjustment; I was blinding on-coming traffic in the worst way and could not see the road in front of me to save my life, which is a major problem as I work nights, driving, along rural roads and poorly lit freeway stretches. I called first thing in the morning (about 7:30am) and they told me to bring it in whenever; I did just that, and they had the lights re-adjusted perfectly in about 15 minutes. All things considered, if you have to have body work done, you need to choose a shop where YOU feel comfortable; I am particularly sensitive to issues of customer service (or the lack thereof) and although some other users/reviewers said they didn’t get a good vide from Glassburn’s employee’s, I must say that everyone I saw, talked/interacted with was polite and friendly towards me. This isn’t a beach resort, it’s a body shop, so if you’re looking for nurturing and caring attention to your personal feelings, maybe you’re in the wrong place. However, if you’d like your car, truck or SUV repaired by folks who’ll stand behind their work, then consider Glassburn if you’re on the North side of Columbus/Westerville.
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El Jefe
My experience with Glassburn body shop was terrible. Their communication is putrid, and their customer service is horrible. They make you feel like you are impositioning them every time you talk with them. The work they do is very subpar for the price they charge. I dont have a problem paying a high price for excellent work, their work is very subpar. Factor in the poor communication and service, mix that with average body work repair, and you have a connoction of very overpriced body work. Definitely should have went somewhere else. My recommendations would be to go elsewhere unless you are a masochist.
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Randy Kirk
Got an estimate to remove some rust on the wheel well, and some touch ups on the trunk and door handle. They cleaned up the rust on the wheel well, but then told me that they werent going to complete the touch ups, after my first visit they asked for a check and cashed it before finishing the job to my liking. After 4 visits to their shop, and 6 weeks later telling them I wasnt satisfied with the results I finally gave in and took the car home. I feel as if Ive been scammed.
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Dr. Wesley Shankland
Unfortunately, Ive had to use Glassburn Body Shop several times over several years. I have always had wonderful service and outstanding body work. This last time, a young man destroyed my brand new Cameros right side. Glassburn Body Shop repaired the car so well that even real car buffs cant see any disruption in the body or paint. They also do outstanding mechanical engine repair work. I am very pleased with these folks and if necessary, use them in the future.
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Chad Pitchford
They took care of my issue quickly and helped to work around my schedule. Everything was very easy to deal with and there were no surprises. Im very happy with the service.
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Anonymous User
Phenomenal work on my BMW. Battery was dead and they (owner Dennis included) worked beyond hours to help me change it out and get me on the road. Highly recommended!
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Jeeves Mitchell
One of the most comprehensively equipped body shops Ive seen anywhere
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David Pettit
Prices fair finished product undetectable. What else do you need
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gee dub
Years ago I had my front bumper fixed - they did a great job
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Jamin Corrodi
Snake in the grass.
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Zachary R. Mahoney
Dishonest.