Muetzel Plumbing, Heating & Cooling

Address:	1661 Kenny Rd, Columbus, OH 43212, USA
Phone:	+1 614-299-7700
Site:	centralohioplumbingandheating.com
Rating:	3.9
Working:	7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM Closed Closed

Location

Photos 12

Reviews 14

Catherine Kirk

Needed a pipe repaired in home I just moved in to that was corroded and starting to leak (albeit very slowly). Called and was told it would be as an "emergency call" later in the afternoon which was fine. Great communication throughout the day as they called back and offered to come in the early afternoon as they were running ahead and it would not be an emergency call. Couldnt get out of work early so I kept the later time. Got a call when the guy was headed to my house. He was super polite, explained everything, did a great job, cleaned up, etc. Also answered a few questions not related to the pipe that will ultimately save me money as it gave me the direction to go in order to get my hot water heater working correctly. May have taken him literally 60 seconds, but will save me time and money. And my dog liked him, so that pretty much seals the deal with me! I also appreciate their responses to the few negative reviews. Shows real credibility and responsibility. Well done. Will definitely be using these folks for all my plumbing (and heating and cooling) needs.

Saber Jumaah

I called this guys to do job they send someone to look at the project one week later after scadual me one week later ,their estimate show up write his notes ,and said he will e mail the estimation cost 3 days later ,guess what I keep waiting for 3 week with not heard back of them ,I have been at their office 2 tIm and call them 3 time to get the estimate, every time endless excuses, John at meeting ,John at lunch, John out when he come back we will leave your message your voice message, even they couldnt be bravery and say we cant do the job they kept me on charge for 3 week.I wont advice any one to deal with them. Thanks.

Vanessa Lamb

The people that work there are nice however I had to have someone from Muetzel come out to fix my boiler 2x and it still didnt work. I then had another company who came and found the actual problem but told me I had to replace my whole boiler because the manufacturer didnt make the parts anymore. They referred me to Muetzel for a new boiler. I finally had someone that works at my location look at it and he fixed it so now it works. Although Muetzel did give me a small discount they are still asking for payment of a service that didnt fix my problem. Very dissatisfied.

Anonymous User

Mike was our service provider and he was excellent from the beginning! He was cordial and polite. When things didnt go as according to plan he worked out different options with us and let us choose what works best for us. His work was diligent and professional. He also check on our garbage disposal, which wasnt apart of the original appointment. We will definitely be using Muetzels services if needed again - and hopefully we get Mike!

Alan Guy

We had Muetzel replace our A/C and furnace after our Air Conditioner crapped out on us during the hottest week of the year. They worked us into their schedule so we didnt have to go too long without A/C and the install of both units went extremely quick! Their guys were allvery professional and friendly and did one heck of a job. They will definitely be my go to company for future HVAC and plumbing work!

Loren Collins

I called saying that water had poured down through my ceiling when shower was being used, and was with out use of my bathroom. Person answering the phone seemed disinterested in my issue, and somewhat annoyed that I even called. She said that it would be a week until they could fit me in, unless I paid after hour rates. Guess I will be moving on to the next number on my list.

Steve Faulkner

Horrible customer service. Called to get an estimate for a job. Joe Muetzel stopped out to my business and said hed send me the estimate in a day or two. Ive called and left messages. Never heard a thing back. Its been three weeks. If I ran my business like this, it wouldnt last long. Extremely disappointed.

K Firestone-Roderick

Very impressed with service received. Called company and was told that Steve was immediately on his way. He was prompt, courteous, used boot covers. He was able to fix our temperature coil on our hot water heater and the leak on two faucets. I will call them for all my plumbing needs in the future.

Marc Hawk

I appreciate the professionalism that Muetzel Plumbing provides...the immediate response and flexibility to meet my schedule for work on my home was great. Their staff was pleasant and the work they did to repair plumbing issues at my home beat my expectations.

Tracy Wills

Muetzel Plumbing is very professional and reliable. It is a great feeling to know that whenever we need them we can be assured they will take care of our plumbing needs and when they are needed in an emergency, it doesnt cost a fortune for immediate response.

Anonymous User

Muetzel Plumbing really saved my weekend when my pipes froze thanks to the cold weather we had. They were quick to come out and not in the greatest of conditions and turned out to be very affordable for emergency service. Thank You

Patti Jordan

Brilliant plumbers; knowledgable, helpful, efficient, affordable. They have saved me time and money. Great service. David can repair it so you dont have to replace it! Hes a magician of a plumber.

Kenneth Holton MBA

Professional, family owned since 1967, fast, friendly, and affordable. Highly recommended!

alex bunders

The best plumbing around