Shifflet Auto Care

3374 Sullivant Ave, Columbus, OH 43204, USA

Address:	3374 Sullivant Ave, Columbus, OH 43204, USA
Phone:	+1 614-488-9951
Site:	shiffletautocare.com
Rating:	3.1
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed Closed

Location

Photos 77

Reviews 7

Yijun Wang

This store is not honest. If you are not a mechanic yourself, you will certainly be ripped off by 40% or more. One time I got a dirty cheap Groupon and wanted to give this shop a try. My car had some noises and I wanted them to have a check and estimation. The estimation was not cheap, around $50. I got a call and astonished that, my car needs something around $900+ for repair. I humbly requested to take a look why my 10 years old car justify such an expensive repair. One work is a bearing replacement. They charged $350 and refused to discount the $50 inspection fee, because the wheel has been put back and they cannot discount it any more. I went back to my regular mechanic and they charged me only $250. If this 40% higher price ripping off is not surprising you, the next $600+ work they recommended was to replace all my cooling tank because it leaked. When I showed the slightest skepticism, they threatened back, they could not recommend me to drive this out of city because the engine would overheat. With the tiny leak at an extremely high location, the coolant level is normally high and I never noticed any overheat. Instead I found that, it is nothing more than a plastic pipe leak. I dont need to replace the metal part at all. I put some pepper into the coolant and the tiny leak stopped. I have drove the car happily ever since. This dishonest store is so impressively ripping off that one month after their work, I still remember to spend half an hour bad mouthing them here. :)

Alan Durst

Horrible Business Practice “Why bad reviews are true” The business practice here is crazy, they are more eager to tell you off and rip you off then “”help you””. I got a 3 pack of free oil changes. That turns out to be free + hidden fees. I couldn’t imagine trying to get something fixed or repaired here that they had to look at or was a $100+ fix. It would probably cost triple. So I try to get my 2nd of the 3 free oil changes I am supposed to get “because I paid for it”, but they want to pull some crap about it being a different vehicle not my wife’s original vehicle. Who cares I get 5 quarts of oil, 1 filter and wait an hour and a half, to still pay them 8 bucks for my free oil change, I already purchased. The worst thing about it, they are more than happy to tell me off and send me out then try to work something out. No 5 bucks more for the confusion difference whatever, no anything tuff **** go away. This is ridiculous who really cares what car had the first oil change I paid for 3 oil changes already, the horrible deal of a free oil change pack plus hidden fees and grief on getting something legitimate. I feel sorry for anyone who feels they have to go here to get repairs. I’m sure they can muster up some friends, family and co-workers to bury me review but this is why bad reviews are true.

jonathan szall

Great service and work was definitely up to par. I am very mechanically inclined and just didnt have the tools needed for the job on my car. I outsourced the work to them and they exceeded every expectation. Even when problems arose, which when working on cars they always do, they kept me informed and advised me of the course they would take with it. The work was done correctly and with high quality parts, not the garbage you get if you walk into a parts store yourself. Prices were competitive. Something a wise old man said that I will always remember "you may not always get what you pay for, but you will NEVER get what you dont pay for." Id rather pay more to get the job done once the right way and thats exactly what they did. To those who look at the previous reviews, remember, this is a business. As someone involved in the automotive field I get to see firsthand the stuff shops have to deal with. They must make a profit. Everyone wants the work done for free but that isnt how it works. I personally, had a great experience and will return in the future!

Shawn Savage

These people are straight crooks as previously mentioned in other reviews. I was in town and went out to my truck and it wouldnt start. I found this place close so I had my Blazer towed in there. I called because nobody had called me to let me know whats going on. They tried telling me that it was my starter and my ignition switch, I became suspect right when they told me this. So I called my dad out of state who works on cars and he said he would just go with the starter and go from there. So I called them back and asked them how much it would be to just replace the starter, they told me $587, I was floored by this pricing so I went and paid their $60 they charged me for diagnostic. Found a guy to do the starter, the starter cost me $125 and it literally took him less than 5 mins to get the starter off and 10 mins to put it in. These people are straight crooks and would not recommend them to my worst enemy

Jessica Kraer

They came highly recommended to me when I had an axel break. They were very professional. Before ordering the parts they told me the full cost of fixing the issue. Once the parts came in (2 days), they fixed my car. The mechanic wasnt happy with how the parts made my car sound even though my car was completely safe and whole again, so he ordered new parts and did the replacement again at no charge. He still didnt like it, so he ordered a different manufacturer and did it again, also at no charge. Again, he didnt like it so he ordered the more expensive Ford parts and did the replacement, also at no charge. Michael Shifflet oversaw the project and took care of me and my car every step of the way. I have never come across a business that put in this much effort and with such amazing customer service! I appreciated being treated like family. I wont be taking my car anywhere else!

Cherie Brooks

We went to Shifflet to support the local neighborhood. We had a truck, older, in great condition, with air that wouldnt work. They repaired it, at great cost, and the air worked for all of 2 days. We brought the truck back, they said it was a different leak or issue, and they would have to repair it again. At great cost. Against our better judgement, we went ahead and had the work done, and paid AGAIN. That was the fall. The air worked for the week more we needed it. We just tried it again, as it is spring. Dead. No air. We will NEVER go back. The first job should have been fixed, not "done again" and charged again. They were rude, and frankly, disrespectful when we tried to get answers after the first repair. Do not go to SHIFFLET. Overpriced, rude, and they do not stand behind their work

Breanna Williamson

They are crooks!! I can not believe how unprofessional this company is, or how they are staying in business! My Grandfather took his classic car that is in amazing condition, to get fixed. This company charged them $600 in Labor fees. Then said they wanted to put in a new water pump, the cost for the water pump is $30. They wanted to charge an additional $400 on top of the $600. Not to mention whatever they did to the car, it now runs 10 times worse. Shifflet now says that they wouldnt even drive the car in the condition they put it in. This company is a huge Scam. Instead of fixing the problems they caused to the car they decide to yell at you through the phone, and charge you full price instead of doing the job. Also taking advantage of people is WRONG!