Address: | 101 E Alex Bell Rd Suite 162, Dayton, OH 45459, USA |
Phone: | +1 937-291-9900 |
Site: | netxonline.net |
Rating: | 4.2 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–7PM 9AM–6PM Closed |
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Ktig Weid
I used to see one of the owners, Steven Stratton, from this business every day at my place of business. FIRST ISSUE: I had a problem with my computer and he came to Troy to assist with the problem I had, but he refused to accept any form of payment stating "due to the service you provide me every day I do not need anything...I appreciate what you do to help me out every day". SECOND ISSUE: I ran into another computer problem and based off the advice I received from Steven, I went out and finally bought a new tower. I have now been trying to schedule an appointment for the last 3-4 months to have the important information moved from my old tower to my new tower. EVERY TIME now that I call, email, text, or even drive to their place of business, I have not gotten any response what-so-ever. All I can say at this point is DO NOT TRUST THIS COMPANY!!!!! They give you advice, and instead of at least returning a message to maybe point you in another direction...they just refuse to communicate with you at all!
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Chelsea Angel
I took my computer to Net X after researching many different places in the area. They were by far the best price out of anyone. I can say they definitly live up to their price and promise of excellent customer service. Not only did they fix my computer very quickly, they were very polite. Plus, I didnt have to pay some crazy fee just to have them diagnose the problem. They did it for free! Other computer stores want to charge you an arm and a leg just to tell you what the problem is. Its so refreshing to deal with a company that is honest and professional. I will definilty be bringing my computer back to them in the future!
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Jennifer Rich
I really wanted to like this place. Actually, I "liked" them on facebook because I thought "$70!? Awesome!". I emailed them my questions about fixing my computer and after a week of no reply, I comment on their Facebook post saying that I would have loved to pay them to fix my computer had they been professions and emailed me back. After they deleted my comment they also deleted me off of their page. I wasnt rude, I simply wanted to pay THEM to do their job. Not professional at all.
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Judy Norris
A forced upgrade to my daughters phone caused it to crash. Although under warranty the good people at Net X computers tried very hard to recover some once-in-a-lifetime photos. They couldnt do it (yet) but we both appreciated not only the efforts of these good people but the excellent communication and expectations. The quoted pricing is was also very reasonable. Highly recommended!
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CynicalGriffon3
Good service for the price, I came in for a free diagnostics after switching towers and couldnt get any video output so when I brought it in they inspected and tested it for problems and fixed my ram sticks for free.
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Lori Lyons
My company has used NetX Computers for all our networking and computer needs for the last year. We always receive prompt and professional service. I would recommend them to anyone!
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Ebony Wreh
Very friendly service. Brought them a very small issue but they fixed it fast and reasonably. I will bring them all of my computer repair needs.
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qpe4141
Net X has taken very good care of my laptops and PC. They are very affordable, efficient and friendly. I highly recommend them!
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CedarHill Furniture
Good Service, Good Prices, what more can I ask. Definitely would recommend!
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Arun kumar
Good Service.. would recommend.