United States Postal Service
| Address: | 205 E Market St, Germantown, OH 45327, USA |
| Phone: | +1 800-275-8777 |
| Site: | tools.usps.com |
| Rating: | 1.3 |
| Working: | Closed 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–12PM Closed |
Location
Photos 3
Reviews 5
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Chelsea Bailey
Couldnt agree more with the other reviews. For starters, this location is way too slow. There is almost always a line which makes no sense for a rural location in a small town. Because I have 2 business accounts and a home address in this city, I am frequently forced to visit this location for package pick up and to drop off of boxes and metered items and I loathe every trip I know I need to make. The female employee is outstanding and I convince myself that she makes up for the lack of speed, lack of customer service skill and shrewdness of the older male employee but it is becoming more and more difficult to believe this. If management has any sense they should consider giving him a pat on the back and a polite going away party and send him on his way! Today As I was dropping off 25 medium sized already metered envelopes into the inside drop box (not that I should have to explain why I chose one method of drop off over another but it was b/c it was raining outside and the drive up box is in the most inefficient and awkward location AND is too low to easily access in a truck or SUV) an employee grabbed the last 5 of my envelopes through the slot before they slid down into the holding container. I replied "thank you, that makes things easier" to which a gruff male voice replied " you know you could bring them inside to the counter, that would make it easier." Why does it matter to him how I get them to the employees? So my reply... " This IS a mail drop box is it not? It wouldnt be easier because I dont want to wait in line, this is already metered". Todays experience has solidly confirmed that I will make all future mail related visits to the Miamisburg branch where every employee has been friendly, efficient and helpful on every visit I can ever remember and I wont even care that the line might have more people in it because it still moves faster.
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Alisha Howell
I seem to always come in when the old guy is up front. Why they put someone SO RUDE up front is beyond me. He has "arthritis" which he clearly feels is an excuse to suck at his job?? he complains and sighs A LOT when he has to do any actual work. Its very annoying. Coming in to get help from someone who doesnt WANT to help. I hate that hes always there when I come in so I think this place deserves 1 star. 0 actually but I cant give that unfortunately. He is literally has no idea how to help anyone can only scan a package. Sad. Highly suggest going else where.
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Desh Desh
I had a good experience here last week and wanted to share to help balance out many of the bad reviews: I was shipping something international for the first time and wasnt sure what I was getting into. The lady working at the time commented that the country I was shipping to was one she hadnt sent to before so she almost seemed excited to try and help me get it all figured out. She helped me fill out all of the required forms in a way that would speed things through customs and my package arrived to where it needed to go on time.
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Mike Adkins
One lady there does a great job and seems to be on top of things. As for the gentleman that works the front counter, he needs an absolute swift kick in the ass because he has one speed. Very, very slow and seems confused with about anything he does
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Ben M
They do a good job, but service is too slow at times. If there is a line expect to wait at least 5-10 minutes.
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