Address: | 2100 E Main St, Kent, OH 44240, USA |
Phone: | +1 330-678-0555 |
Site: | klaben.com |
Rating: | 4.5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–1PM Closed |
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Judith Guegold
Whenever I have needed any body work done on my cars, I have gone to Klaben Auto Body in Kent. My car has always come back to me looking brand new and it was completed in a timely manner. Steve is my go to man there because he is very knowledgeable, polite, and helpful. They have even delivered my completed car to my home when my schedule didnt give me time to pick It up. State Farm has recommended this shop and I have never been disappointed. I always joke when leaving with my car that I hope I dont see them for a long time (lol) but if I do need work done I know they will be there to give me great service.
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Brianna Shields
Came to the Body Shop after an accident. They handled almost everything for me and made the transition from dropping my car off to getting the rental, and then back to my car incredibly smooth. Nick went through everything clearly and made sure I knew how the process would go. He kept in communication with me and my car was done a day earlier than expected. I never felt pressured into spending more money or talked down to (which has happened at other {non-Klaben} repair shops). The paint job is near flawless. Overall a very wonderful experience despite having a damaged car.
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Macklin Legan
The front of my new ford focus was smashed in a car accident, I was really worried that the car wouldnt look the same after the damages were done, especially since it has a metallic candy blue color. I am really REALLY happy that my car was done and finished looking flawless! They did a wonderful and professional repair & paint job and I couldnt be happier. Mr. Johnson was really nice to work with and I was in and out of there faster than expected. Thank you Klaben, youre great to work with!
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Anita Benson
Handled my claim perfectly and had excellent customer service. I would definitely recommend them for body work insurance claims. Lesson learned though- as a customer, ask if they changed any settings in the car when I pick it up. My dash lights wouldnt turn on when the lights were on. Spent 15 mins reading the manual (being car illiterate).One google search later, we realized the light for the cluster was on our trip switch.
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E.J. Bocan III
Just got my vehicle back from Klaben Auto Body in Kent and had a great experience working with their staff. Nick was very knowledgeable and friendly while assisting me with work done on my vehicle. Great communication and excellent service.
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Jessica Dean
Artie is the best guy ever. He has helped me through rough things and the staff called me numerous times to update me on the status of my car, which was greatly appreciated. Ill continue my business here.
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Brooke Marrer
Took my car here for repairs after a bad accident. The job was done incorrectly and I now have to take it back for the third time. Clearly they do not pay attention to detail.
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Matthew Shultz
Getting body work done there for an insurance claim. Pull into the garage and go, really simple. Small. Waiting room if you are waiting for a friend to pick you up.
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Sleepy Fred
They seem to do an ok job walking the line between keeping car owners and insurance companies happy. Customer service was polite and proactive.