The UPS Store

5120 Mayfield Rd, Lyndhurst, OH 44124, USA

Address:	5120 Mayfield Rd, Lyndhurst, OH 44124, USA
Phone:	+1 440-421-9073
Site:	theupsstorelocal.com
Rating:	2.6
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 10AM–4:30PM Closed

Location

Photos 39

Reviews 11

john draper

I dont like this place at all, postal annex on wilson mills by Richmond Mall is WAY better, much more friendly people, cheaper prices and superior customer service. Even the other UPS store at 1284 SOM is good they are way nicer and its much cleaner and a better location all around. Also I noticed that the door on the building opens toward the inside when you are in the business and I see this as a fire hazard with the very small door if anything were to happen inside there everyone would be trapped!!!! Suggest you go somewhere else :-) Have a great day!!!!!!!

Ron K

I have shipped many packages for our business from this location. My experience has been courteous and reliable service. I have never smelled incense or anything burning in the store. Obviously the person who wrote that comment is emotionally troubled!! Leaving negative comments about a business that are malicious in nature are not only slanderous, and damaging. I would highly recommend anyone hiding behind a computer screen being a jerk, think before you send a review. There can be legal consequences for your actions!!

Nour Tashtish

This place has a Horrible customer service, he refused accepting my package and tried to force me to buy a tape for packing it and start almost shouting on me. Called the UPS, adviced me to go to another ups shop stating that is not an official ups store we dont have control over him. I went to the other store, they were more than happy to provide all the packing equipments for free and big smile. Drive 3 minutes and go to the other ups, my advice.

joe tom

Horrible customer service thought Id be better off here than the post office but I was wrong even when you pay for a box here its 5 dollars to receive the box each time go somewhere else please!!!! It stinks like insence in the store which opens inward creating not only a safety hazard but an annoyance as well. Remember this place is not ups its private owned dont expect any standard of quality.

Rebecca Wolkoff

This store is awful. I shipped my box and was told there was $100 insurance on the box. The box arrived and there was a hole in the box, along with an expensive item missing. I fought with this UPS and corporate UPS, neither would refund me. I highly recommend avoiding this shop in particular, and UPS in general.

The UPS Store

Different level of services and, customer oriented environment. More option of mail box than po box, pay for requirement not like pay for service not used. Easy to enter with hands filled with package to open door.

Sheldon S

Mr. Patel was great to work with. Very sincere, honest and hard working. He goes the extra mile to get the job right and on time. A+ rating - highly recommended.

Cee Cee

way more limited hours than the other stores, have had many bad experiences here, rates are way higher...... use another one of the ups stores or postal annex

Joel Marcus

Waiting outside for someone to open up. We are a crowd of dissatisfied people. We are not the only one leaving!

Ryan Stargell

No Good, No Bad experience. Sometimes thats a good thing when nothing remarkable happens.

Anand Nadar

Excellent service helped collaborate a pick up. Very responsive.