The UPS Store
| Address: | 5900 Som Center Rd #12, Willoughby, OH 44094, USA |
| Phone: | +1 440-943-5544 |
| Site: | theupsstorelocal.com |
| Rating: | 3.5 |
| Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
Location
Photos 10
Reviews 13
SU
Summer Aims
Mike from the UPS store really went above and beyond to help me ship a couple of my packages that was proving to be a problem. So frustrated with the problems, I just asked them to throw away packages that had to be returned that day or not at all. I received an e-mail saying they could help me further getting these boxes out. Their work is greatly appreciated and I will praise the customer service they provided!!
JO
Josh Jaajaa
Garbage. I drove here to return an Amazon item and the hillsbury dough boy behind the counter wanted to argue with me over some tape. They wanted to charge me for tape. Ive never had this happen. This is the 2nd time Ive had problems shipping from one of their Ohio locations. Los Angeles they treat me better than this. FedEx here is the way to go.
KA
Kathy C
Will never use this store again. They did not honor their damaged package claim made when I shipped my product. They neglected to tell me that claims for "that type of package" can only be made when shipped from UPS, and not the UPS Store. UGH ... out ~$35 ....
JO
Joe hellman
Everyone leaving bad reviews seems to be complaining about ups in general instead of this specific location. To clarify, the people at this location were nothing but helpful, nice, and efficient.
MI
Mike Mccloskey
I dont know who the drunk woman is that works there but she is an idiot and you cant understand her slurred speech what a train wreck
MA
mark gruly
My package has been missing/stolen for almost 3 weeks now with no word of what actully happened to it.. ive had enough, see you soon!!!
MI
Mike McCraith
Helpful and expedient staff. They help you get the best price (even if its a competitor) and everything I have sent arrives safely.
HH
hh
They do a great job and are very helpful with my shipping. I have also found them fair price on packing material.
MA
Matt S
Never had any issues, just make sure everything is in order before going to avoid having any issues.
JO
John Nightingale
Their not even open on time to provide crappie service so I didnt get the chance to be disappointed
JO
Josh W
Charged me $3 for me to login to my email and print a sheet of paper like really?
LA
Larry Patterson
Pleasant and courteous
JA
Jack Mansfield
Fast and friendly!
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