Address: | 7058 Columbia Rd, Maineville, OH 45039, USA |
Phone: | +1 513-306-4147 |
Site: | publicstorage.com |
Rating: | 2.4 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Tim B
Started renting here (first storage unit, later an outdoor spot for camper storage) when it was Circle Storage and had 24-hour access, good rate, great security. Public Storage takes over and goodbye 24-hour access, lights turned off at night, gate left open all day, even raised the rent. Oh, and they TRIED to get a copy of my Title (want to guess why?) even though I had never been delinquent on my payments. Nope, found a better, more affordable place for my storage needs. Wont go back. However, if you enjoy paying more (and later, even more) while getting less, then this might be the place for you. Otherwise, I recommend looking elsewhere.
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Marty Kolwyck
There is no Zero Stars - I have used Bearcat and Circle Storage for multiple years without issue. Unfortunately Public Storage comes in with new rules (not 24 hours), new charges (mandatory insurance), poor payment system (tried at the site unsuccessfully to set up autopay but finally did it myself on the website), and staffing that cant answer your questions. It actually is so bad I just want to buy a bigger house or sell my stuff just to get the heck out of there. The give storage places a BAD NAME.
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Shannon Jody
Ive had a storage unit here for several years. It started as Circle Storage then became Bearcat Storage. It was fine during that time period. I would have given them 5 stars. Now here comes Public Storage and suddenly I find myself scrambling to get my stuff out of there so I dont have to pay their useless but mandatory insurance fee because they apparently want to leave the gate open all day. Its no longer a 24 hour access site either. So they take away convenience and charge more money. Useless.
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Sheila Boniface
Tiffany was very helpful and listened to what we had to say and found the right space for our needs and near where we wanted to have our unit.
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Jenn Baumgartner
Tiffany helped me get a new storage fast! She has helped me so much over and over with my move and my units are very clean!
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Rick Moffitt
The storage unit is clean and very well maintained. The staff at Public Storage is always professional and nice.
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nicholas kendel
This is a great clean place to store my things. Tiffany was fast with the move in process and very informative.
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Roger White
Terrible staff, rule changes since buying out the previous owners...worst of the worst
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Jim Kuhn
Good location and great service!