Ferguson Body Shop

3101 Bart Conner Dr, Norman, OK 73072, USA

Address:	3101 Bart Conner Dr, Norman, OK 73072, USA
Phone:	+1 405-321-9777
Site:	fergusonchallenge.com
Rating:	3.6
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 7

Reviews 13

Will Burnett

My car was hit head on in at 30mph with close to 40K miles on it (2.5 years old) The repair attempts were bad, the service was worse and now it has been almost 2 years and I have shelled out big time to have this car put back after the insurance (farmers) played their games. This auto repair shop is incompetent. JIM THIS MEANS YOU BUDDY!! I have never seen anything like it. My car doesnt match. I have had mechanic after mechanic chasing down problems I have bolts and nuts missing in the engine bay, things coming loose that they cannot explain. My motor was fried at 44K miles. thankfully my car manufacturer ate the cost and shelled out $4100 bucks to help me with a new crate motor since I had never missed an oil change. The headlights arent aligned, the wheel well flaps were left unsecured, the alternator was missing a pin and bouncing, the skid plate was unhooked, I bought a new control arm and had it installed/and aligned by a 3rd party shop after they found a slight bend in the one that I had fought about with ferguson. After all said and done I have spent over a grand out of pocket for to repair this BS. Do not take your car here. I was not at fault in my wreck.

Nick Allen

I have been coming here for years for repairs on my vehicles, they are awesome. They always kept me in the loop with where my car was at in the process and the time frame for when it was going to be done. Out of the three cars I have had fixed here two of them were a ahead of schedule which was awesome. one was a couple of days late because of the insurance company not coming out to look at it, but once the got the ok from the insurance they knocked it out quick. Im a pretty picky person and every time I get my car back it looks better than I would have thought. I just had an estimate done on my wifes car and the new office looks great after the remodel and the staff is always friendly and cheery. I will definitely keep coming back to Ferguson

Jason T

There were a few people in the office when I walked in, but nobody greeted me. I had to ask if there was someone available to help me. A guy begrudgingly came up to me asking me what I wanted, so I explained to him that I needed an estimate on some damage. He curtly asked if I had an appointment. I was taken aback by this as Ive never had to make an appointment for any estimate. I said no and he proceeded to tell me that I had to make an appointment or I could not be helped, then walked away. Terrible customer service. I had a similar insulting (and high-pressure) experience w/Ferguson Nissan as well. I will never buy fleet or any other vehicles from Ferguson, nor will I ever deal w/any of their businesses again.

Ivan Mendez

These guys were AMAZING! I was caught in an almost-tornado driving through Texas and my car was pummeled by baseball size hail. My windshield was destroyed and I had to leave my car in OK. From the moment I walked in everyone was welcoming and nice. They did an amazing job and even the lady that works at Enterprise there was awesome. A huge thanks to these guys, they made a bad situation a little less stressful. THANK YOU!!!

Allen Dorman

The first person to do a review was right on track. I still had to see for myself. They werent professional in the office at all. Oh they said they could do an estimate, they sre scheduling them 3 weeks out right now. The other place I went to for an estimate was right on it. Got it in about 30 minutes not 3 weeks and 30 minutes.

Kevin Davis

I had my 370Z repaired here and was treated very well. Mark, Dale, Phil, Jim, and Ron went above and beyond to get me in and out and Lindy hooked me up with a nice Enterprise car to drive while the work was being done. The car looks brand new! Great job!!!

Dirt Digger

These guys are awesome, Jim the manager is great at dealing with my insurance. My truck looked great when they finished. I wouldnt consider using any other shop. Thanks for doing such a good job!

Gary Cavins

The Ferguson team were excellent! I had three of my company vehicles repaired here. They all looked new again, and they went the extra mile. I will recommend them to everyone.

DONA SMITH

Great experience, fantastic windshield replacement and dent removal, staff was very helpful and positive, and the new offices look amazing!

Brian Zortman

Good experience overall. However I struggled with the rude receptionist multiple times throughout the process.

Kian Hoosh

Rigged my truck up to stay under total loss. Caused me a lot of business problems

Everett Sanders Jr.

Mark was very helpful excellent customer service willing to go the extra mile

michael stone

Great place fixed my car to where it looks perfect.