Address: | 2140 24th Ave NW, Norman, OK 73069, USA |
Phone: | +1 405-322-5678 |
Site: | local.hibdontire.com |
Rating: | 4.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM 9AM–5PM |
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Some Dude
This place lies to me a lot. They will tell me theyll perform a service for free when I buy or swap tires to get me to agree to it, then theyll call me later and tell me I need the service, but they said they would only provide a check to see if I need the service. When I bought all season tires they were going to throw away my expensive summer tires. I had to have them dig them out of the trash. Then they told me they would swap the tires back in summer time. They told me that again when I called them before going in. But when I got there they said they were going to charge me for the work. I had to almost walk out to get them to deliver the tire swap they promised. They also said they would perform a free alignment. But later they called me and told me it would cost $79. In addition to all that, I took my car in at 11:00am, it is now 3:25PM and they still havent finished a simple mount and balance job. Its the same every time I go in. Getting anything done never takes less than five hours. There are some people who just sit in the lobby all day waiting because they dont realize Uber exists.
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Chris Zahller
I recently needed to replace an entire set of tires due to tread wear. The tires were originally purchased from Hibdons & since they wore out before the warranted miles, Hibdons pro-rated the replacement. 2 months later, I put a hole in the side of 1 of the new tires — entirely my fault. Because Hibdons includes a free 6-month road hazard warranty, they replaced it free, including the state tire disposal fee. The staff is always friendly, eager to help, organized, & professional, especially the manager — she runs a tight ship. This is emblematic of the service Ive received from Hibdons since I started driving in the 1970s. The location may be new & they may be part of "Tires Plus" now, but the service hasnt changed. They have, in me, a customer for life.
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Bobby Ornelas Sr.
Super awesome store! Great professional service. I follow the super awesome manager Tiffany Housley and I will drive to ANY Hibdon store she working at. She does her best to make her customers happy and earns the loyal customers who always come to see her. Plus Im always amazed when they say "Lowest tire price in the state!" I always recommend my friends and family to go see Tiffany and let her work her magic. You do a super AWESOME job Tiffany, keep up the great customer service your provide! Hope you become GM someday!
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B Bread
Tiffany Housley (Store Manager) and crew were great! My brakes were singing pretty good and went to have them looked at. They replaced my front pads and resurfaced the rotors and cleaned/adjusted the rear drums. Still had a minor issue with brake sound, so I went back and they brought my vehicle back in for an adjustment, no questions asked! Tiffany was great with the customers during my wait. Ask for Tiffany-
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JayDiN Coleman
Spent alil over 2 hours here just for them to replace tires i felt were fine and tell me my car was practically in its best shape. No more than 2 weeks later it wouldnt start! I feel like they didnt pay attention to my car at all and it was just sitting there for 2 hours! I also came to find out about my brake problem and didnt get anywhere with that
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Tony-Tamara Jones
This is a great place to take your vehicle. Friendly and knowledgeable staff. Excellent workmanship. We have been following the manager, Tiffany Housley, from locations in Norman to Moore and back to Norman because she is amazing at what she does!
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Hayden No
I had a blowout, and needed a new tire quick. I made it to this Hibdon location about a half hour before they closed. They were already full and busy, but they got me set up with a new tire in a little over 20 minutes.
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hollie furimsky
Manager said my crack in my tire was normal and they wouldnt replace it even though I have a warranty. Since when is a crack normal? She is putting my family in danger with a tire that is going low and has a crack!!!
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Ryan Wessel
Ive been going here for nearly 10 years, and Ive never had a single problem. Prices are fair and the work is solid. Tiffany is the customer service master. Take your vehicle here with confidence.
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Phillip Rowland
This may be a new location, but the store manager Tiffany has been with them for a long time. She always has the best staff and is completely upfront. Ive never worked with a better sales person.
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Marcus Williams
Excellent customer service, helpful and great attitudes all the way around. Highly recommend giving them a go for your Tire & automotive needs.
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Jason Collins
Tiffany has always done an incredible job at taking care of our familys auto care! And the great staff helps a lot too!
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Anna Caddell
Under staffed? Always takes over 2 hours for an oil change. Not diligent. Will not be back to this location.
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DD SMITH
Great store. Convenient location. Shops and places to eat within walking distance. Great manager!
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KAREN EVANS
Always friendly and helpful. Love this store!! Tries to get you out as soon as possible.
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Roger Marlow
Fast and friendly staff. Prices are great too.
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Donna Housley
Fantastic service
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Rhonda Wallis
Great Service