Brooks Motor Co service department

22024 S Beavercreek Rd, Beavercreek, OR 97004, USA

Address:	22024 S Beavercreek Rd, Beavercreek, OR 97004, USA
Phone:	+1 503-632-5777
Site:	brooksmc.com
Rating:	3.1
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–7PM

Location

Photos 15

Reviews 14

Don Finegan

Im sorry to give a bad review and would like to say Ive conversed with the owner a couple times and he seems nice enough. Heres my 2 experiences. About 6 or so months ago I took my jeep there for an alignment and they said it needed extensive work before it could be aligned which was true and Im glad they were honest with me and there was no charge for their time. I like to see that in a shop. Unfortunately this time I set up an appointment for an alignment on my mustang. The guy over the phone was unable to give me a quote (most shops have a standard charge for this service) , Les Schwab for example charges $79.99. I went to drop off the car and asked for a quote. After about 5 min of bumbling around and asking questions I was quoted $175.50. I have never in my life paid anywhere near that amount for an alignment. I really think this shop needs to get some more knowledgeable counter staff as it sounds like Im not the first to not be able to get a good quote or a quote thats way out in left field. I walked out the door and will never return.

Danny Teixeira

I had a great experience with Brooks Motor Co from an automotive repair aspect. I typically will work on my own car but dont have the equipment needed to do so in this current situation. I found Brooks on Google a couple miles from me so I went in to talk to them. I found Matt to be very knowledgeable and straight up which is not always the case when it comes to automotive repair. I was quoted a price which was right on Par with what I expected the charge to be considering the work that had to be done. When I picked up my Truck the problems we set out to fix were repaired and the charge was less than what I was quoted. I would recommend Brooks for automotive repair if you wish to deal with a shop that is honest and knowledgeable. Car: GMC Yukon Repair: Drop tank and replace sending unit/fuel pump.

DaRealMario

I bought my 2007 Buick from Brooks Motor Company. I have had it for about two years now and it has been amazing. Great staff, great product, and even came with a great warranty. My brother, Jeff, bought his Jeep Wrangler at Brooks and has had it for a couple years too. It has been wonderful Jeep. My brothers girlfriend, Brooke, bought her Volvo Cross Country from Brooks, and after a year sold it, with such a high resale value to a private party, that she easily paid off her loan. In addition, she was able to do a repair at Brooks Motor Company for HALF of what she was quoted at a Volvo dealership. Thats three of us all very happy with our experience at Brooks Motor Company, Dan G.

Joel Zander

My experience with Brooks has left me feeling like I was treated fairly and respectfully. Ive brought my vehicle in several times with mechanical issues identified by other shops. Most of these issues have ended up not being issues and instead of doing the work and taking my money they take the time to show me and explain. The one time there was an issue with the radiator (coolant was leaking out) they showed me where it was cracked and then the price and time to replace it was very reasonable. Instead of feeling at the mercy of the mechanical expert using scare tactics, I feel that here is someone whom I can trust and who cares to partner with me in keeping my car in good shape.

Jim Stevens

Hi, I asked Brooks to give me an estimate for replacing the head gasket in my 1994 Honda Civic. They quoted me over $1700. I thought that was too high. So, I contacted another repair facility in Molalla named Highway Auto Repair. They quoted me $750. They did the work and the bill was actually $720. I had to take the head to Aluminum Head Rebuilders in Sellwood, that cost me $95. Now I realize that Brooks wanted over double what it should have cost. BEWARE OF BROOKS. THEY ARE NOT TRUSTWORTHY!!!!!!!!!!! BEWARE!!!!!!!!!!

Travis Turpin

Paid $112 for a diagnostic test, went to go look at the diagnostic report that they did. Turns out they dont even have one and they were going to type out what they did on the invoice which clearly shows that they werent going through the vehicle to test for anything, oh but wait there was one, the fuel pump is "bad" and thats the most explanation I could get...I bet they didnt even check the electrical relays to the pump..oh probably cause that would be a much simpler fix and they wouldnt make as much...

Matthias710WRX

I bought a car from Brooks motor Co awhile back and immediately after i bought it the engine blew. I had it towed here to have them figure out what went wrong. 4 days later I got a 15k quote for a stock engine and 5 speed Tranny. I had the car towed somewhere else that night and got a reasonable quote. It was about 4k less than what Brooks said. Their prices with their "50%" warrenty are still much higher than a normal shop and the location is in the middle of no where. Just find a better shop.

Kristopher Kellerhals

I have always had had peace of mind and an excellent running vehicle every time I have gone to Brooks Motor Company. They are one of the few honest car dealers and automotive shops out there. I would highly recommend Brooks Motor Company to anyone looking for a quality used car with a great warranty and an excellent automotive shop! Thanks Brooks Motor Company!

Brock Rice

They didnt fix the problem on my truck, they kept me coming back and still didnt fix the problem. They never told me it was a bad ECM that went bad. Ended up selling it to someone in washington.

Gary Brooks

THIS IS A GREAT SHOP THAT OFFERS STATE OF THE ART DIAGNOSTIC EQUIPMENT OPERATED BY SKILLED WELL TRAINED TECHNICIANS. BRING YOUR VEHICLE TO US FOR ANY REPAIRS BIG OR SMALL

Rudolphe Wolf

If a good review is written more times than not its either an employee or family member. My niece went here and it sucks.

Thomas mc brown

I recently posted a negative review about this company without enough knowledge of my car. Gary Brooks is a fair man.

leland adams

They could not fix my truck even thou they said they could have it done in a few days

michael kunz

It was awesome