Computer Renaissance

9571 SW Beaverton Hillsdale Hwy, Beaverton, OR 97005, USA

Address:	9571 SW Beaverton Hillsdale Hwy, Beaverton, OR 97005, USA
Phone:	+1 503-644-1989
Site:	compren.com
Rating:	4.2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM Closed

Location

Photos 12

Reviews 7

Bill Gilmore

Id give them 7 stars if I could. I have a 3-4 year old HP Pavilion laptop. It was getting slow and I thought reinstalling the OS (Vista) would help. I tried doing so using the recovery disks Id gotten from Best Buy when I originally purchased the computer. But the reinstall failed after getting 85% through, and gave me an error code. I went to Best Buy and talked with the Geek Squad. They said the problem was the hard drive. So I bought a new one, went home and installed it, and then tried the recovery disks. This time the reinstall stopped as soon as I got to the point of pressing "Next" to begin. I looked on community chats for the error code. There were different answers, but I didnt get useful help from them. From one suggestion, I restarted and went into the BIOS for diagnostics. The memory test passed but the hard disk test wouldnt execute. It said there was no IDE device installed. I didnt understand that, so I phoned Best Buy. They said it could be several problems, including motherboard, etc, and they would need $200 for them to diagnose and fix the problem (more if new hardware were needed). So $%^&)$#)-bleep! Or I could return the hard drive and get my money back. Of course, this would not solve the problem and leave me in the ditch with my laptop. So I tried calling HP support. But this was not much help and they suggested I call local repair shops. So I did. I got some weird suggestions, and some high costs to look at the problem. Then I called Computer Renaissance and talked with Josh. I began describing the problems. When I mentioned the no IDE device installed message to Josh, he asked me if I had connected the adapter. Adapter? - I didnt know there was one and wasnt able to see one. He said that the HP Pavilions had adapters for the hard disks. When he described it, I immediately saw it. I connected it to the new hard drive and presto, the recovery disks worked this time. They formatted the new hard disk and reinstalled the OS. Josh really knows his stuff!! And now I’m using my laptop again, without having paid Best Buy $200 or local repair shops $100 or more, and I genuinely have the correct fix to what was wrong. I will keep this shop’s phone number and call them first when I next have a computer problem!

Brian Murray

I am very pleased to report that the people at Computer Renaissance not only know what they are doing, but that they perform what is requested of them in a very professional, courteous, and friendly manner. They are a full service operation with sales of new and renovated computers and peripheral equipment, repair and renovation of older Personal Computer models -- desktops and laptops -- and recovery operations that may be required after a virus or other type of malware has disabled your operating system. I had my older PC completely renovated and updated -- with several unusual requirements included -- and the work was completed in a timely and financially acceptable manner. I am not one to offer gratuitous flattery, and it was necessary for me to initiate a Google account just in order to write this review, so I hope that anyone who reads it will accept these words as straight information. Computer Renaissance is the one place to go to satisfy all of your personal computing needs. You will not have to go anywhere else.

Monica Pittman

We recently enlisted the services of Computer Renaissance on Beaverton-Hillsdale Hwy at the recommendation of a trusted friend. Our computer was getting blue screens more & more frequently, and ultimately the green "power-on" button was flashing orange & the computer would not turn on. For several weeks, unplugging & replugging back in the cord helped the computer come back up but eventually all hope was lost. It was a goner & I was devastated since the whole household uses the same computer & we use it for job-seeking, homework, email communication & more. It was tragic & I thought all hope was lost. HOWEVER, Computer Renaissance saved the day!! The two guys there - Buzz & Josh - one older, one younger - both were very helpful, explained things in English (not computer-eze) and were able to diagnose the two apparent problems (for free) and then fixed & returned to us within a couple of days!! I was VERY happy & highly recommend them!! Thanks, Buzz & Josh!

julie colling

Josh is THE MAN. I am a court reporter, and Murphys Law seems to follow me around. I have packed up and brought my laptop down here on several occasions for various problems that crop up seemingy whenever I am on short, time deadlines, and Josh has been able to fix me up very quickly and send me off, ready to get back to work. Josh has been a Godsend. I highly recommend Computer Rennaissance to ANYONE. He clearly explained and showed me what he did on a level I could understand so I could maybe take care of it if the same problem occurred later on. I had had another "expert" come to my house several times over the course of many months on various issues, and Josh diagnosed one problem in less than five minutes that solved all the issues in one quick fix. Thanks, Josh, Julie A. Colling Court Reporter

Willow Rakoncay

Today was great! Im typing now on my Dell Inspiron that was not enjoying its last week or so when it stopped working and we had to send it in to Dell, which took over a week. Then when we got it back, it still didnt work, so we took it to Computer Renaissance and Josh pressed like 4 keys and it worked, when Dell was trying to tell us that we had to clear everything out. Which was what we didnt want. Josh explained everything, we had a very pleasant conversation about Star Wars and Big Bang and computer jargon, and my dad and I watched him solve another customers problem without blinking an eye with good knowledge of it and an in depth explanation. Overall it was a pleasant experience, took, like, a half hour, and everything works perfectly. I highly recommend it!!

Goats And Roses

I cannot recommend this place highly enough! I moved here from another state, where I had a techie friend who custom built my desktop computer running Linux. I do not like computers much, I dont want to know about them, I just want them to work for me. I thought I would have my techie friend around always to solve problems for me, except we moved! But now I feel like I have another friend to solve my computer problems for me. Josh was very helpful-- but more than that he really listened to me, didnt make me feel stupid, and came up with several options for accomplishing what I needed. I left with my issue completely resolved and for a lot less than I expected to spend. This is now my go-to computer resource.

Anonymous User

DO NOT TRUST THE PEOPLE AT COMPUTER RENAISSANCE. I took my laptop in there for help with the mouse after taking it apart & putting it back together to have the power jack resoldered. The operating system was fine when I went in. The guy there jammed his finger down on the on/off switch with the top cover loose. He didn’t wear a grounding strap. After that the operating system wouldn’t work & a “chkdsk” error message came up. My daughter thinks he introduced static and damaged the hard drive. He quoted $160 to fix this new problem. I took it to a parts house. They ran chkdsk and fixed the hard drive. No charge. I gave them a $20 tip. This guy causes problems and won’t take responsibility for them.