Address: | 305 SW 1st Ave, Canby, OR 97013, USA |
Phone: | +1 503-266-2700 |
Site: | totalcarcare.com |
Rating: | 4.4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Leilani Collier
My 03 Expedition hasnt been serviced for several years, except for routine oil changes. My husband used to only take it to the Ford dealership where he swore was the best place since they gave him a military discount. Once he got his new truck, vehicle maintenance on this puppy became my responsibility, which was a terrible idea. I knew when I brought it in for brakes and rotars, that it would need a major tune up. It was misfiring on at least 2 cylinders and it took extreme effort to get the damn car rolling above 40 MPH. Dan and Adam were incredibly helpful, knowledgeable and honest. He told me things that could be done, and then told me the things he felt needed to be done, what could wait until later, etc.. Knowing I was comparing prices with Ford, he happily detailed all the work included in the tune up so I could compare pricing. What I thought was a good deal at Ford turned out to be a total waste of money compared to what they did at Total Car Care. For $100 more than Ford, I probably got $400 or $500 more worth of work than they wouldve done. I dropped my car off at 8 am and had it back by 3:30 the same day. It now drives as well as It did the day I drove it off the lot 10 years ago. No more squealing brakes, no more shaking steering wheel when attempting to drive above school zone speeds and no more frustrating car repair shops in my future. I will certainly be bringing both of our vehicles back here. Very happy with the work and prices!
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Alyssa Branscum
My car was never having problems until I took it to Total Car Care. I went to get my AC filled with refrigerant and came home and my AC was not working. I took it back to complain and they "fixed" the problem by replacing the button to click on for the AC to work and told me it was just electrical problem and charged me for it. My AC went out again and I took it back and then they said it was a filter problem so they changed the filter and charged me for it. Again, my car AC didnt work and began making noises and completely stopped working and I took it back and they said there was nothing else they could do after all the money I had payed, when in the first place there was no such problem with my car until I took it to there shop. I will for for now on be taking my business else where and will never refer someone to this shop.
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mike lee
I am a long time customer here, and I can honestly say that I have never had a bad experience. The have always given me an estimate before work is preformed and the bill is always spot on. Their bill is always reasonable and their work is second to none. I recently bought a hauler for my 5th wheel and it had issues. They worked on my truck for a week. When I got it back, the bill was just a tad above the estimate, which was fine for the amount of work they did. The truck now runs like a new one. The a/c is super cold and all the issues it had are now gone. Their work is always guaranteed for 1 year, and to be honest, in the years Ive done business there, Ive never had to take anything back. I highly recommend them. I have found Adam and Dan to be honest and trustworthy to do repairs and a fair price.
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Ryan Deardorff
They took my car in knowing what I asked them to do wasnt going to make the car run well and they did it anyway and told me I would be able to drive the car. Well they were kind of right... The car ran really badly for 5 blocks and as soon as I got it to my house it died. I specifically said I just need it to run so I can drive it to work... They charged me a lot and we had to yell at them to get a refund for half of my money. I will not ever be taking a car here again and I will tell others not to as well. If they were professional they wouldnt have taken the job, they should have told me what they were doing wouldnt make my car drivable.
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Kirsten Russell
The total car care team really cared about my experience and correcting the issues I was havung with my car. Not only did they get the work done faster than I was expecting but they did it at a reasonable price. Adam was especially nice in dealing with me. Thanks!
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Bryan Feely
I have taken my Chevy Tahoe here multiple times and the service has always been great. They get back to you with an estimate before they proceed with services, and the guys up front have always been very good to work with. I would definitely recommend them...
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Kevin Regan
I have done business with these guys with multiple vehicles for various services and always have had a great experience. Very easy to work with, great people that do great work.
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Mike Waggener
Have taken a few different cars here at different times. They have always been honest and got whatever car issue I had, fixed quickly.
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Joey Hoyt
Always do quality work, though a little pricy. But if you want your car fixed correctly the first time then its worth the price
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Donna Harlan
Great people, great service and great work. They always take great care of us!
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Ryan Maley
Awesome people! Awesome, quick service! One of the very best!
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Luella McGlone
Always had great service and issues fixed in a timely manner
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Franklin Alegria
Great shop! Excellent service and great people.
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Ben Mabbott
Always friendly, honest service!
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Garrett Archer
Fixed me up nicely!