Address: | 1550 SE Orient Dr, Gresham, OR 97080, USA |
Phone: | +1 503-667-3900 |
Site: | orientautoservice.com |
Rating: | 4.9 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Brian Iseminger
I knew as soon as I talked to Tom on the phone Id found a good shop. When I walked in that same day to drop off my vehicle, my suspicions were confirmed -- a top quality (honest, friendly, helpful, clean) shop. I appreciated that they were able to get me in that day (which, according to their website, is apparently a normal scenario) since we were in town visiting family and needed the work done right away. My only complaint is the price. They buy their parts at the dealer, so expect to pay 3x what you could get them for at the parts store. Granted, they are better quality most of the time, but there are cheaper places to get even "factory" parts. They also charged me for 1.8 hours of shop time to replace a radiator. That seems high, even for "book time", especially since the job couldnt have taken their very competent technician more than 30 minutes. Being a mechanic myself, it pained me to have to pay someone $600 for a job I could have done myself at home for $100. But since I had to pay someone, Im glad it was these guys. If you cant do your own repair work and you want only the best, look no further than Orient Auto Service.
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Daniel Boatman
I needed my radiator replaced and they had it done by the next day, having taken it in later in the day to begin with. Im not sure about price, since I dont know what a new radiator should cost (I paid $430 for parts, labor, fluid). They were not only timely and courteous, but also fixed my whiny alternator belt (mazdas dont have an auto-tensioner - simpler fix but still much appreciated since most shops wont touch it for liability sake), vacuumed out my car, and checked back about 5 days later to make sure the repair went well and the car wasnt showing any more signs of overheating. I told the mechanic that I hope to use them for any repairs in the future. While I dont know what the average mechanic would have charged for that work, I do appreciate the customer service and communication given by them!
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Gina C
Tom was very professional, friendly and helpful. My Honda had issues with the traction control light, the turn around time was very efficient and Tom had great communication throughout the whole ordeal. I normally would do my maintenance through Honda, however I always felt like I went home with more problems-I like that Tom pin pointed the issue, called me to give me the price then fixed it. Both he and his mechanic are amazing! Thank you!
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Jon Liepold
I had my oil changed here they were quick and were very detailed about my tires in the front of my car that they need to be changed. they dont do tires at this location but they did give 2 other places to get it done. thanks tom P.S I Will Be Back
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Anonymous User
Great place where they know their cars - will not hesitate to my car to them when I need to.
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Sherria Fitzpatrick
Professional, and affordable. I highly recommend this shop. Happy customer since 1978
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Angi Vandenbos
Honest folks, fair prices. Doesnt try to upsell services you dont need.
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James McGuinness IV
Good people. Honest, dealt with me fairly.