Address: | 1101 Airport Rd, Allentown, PA 18109, USA |
Phone: | +1 610-432-7001 |
Site: | elekplumbing.com |
Rating: | 4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
D
D Car
I am only giving 4 stars instead of 5, because I have only had 1 experience with this company so my review is limited to that. We had been experiencing some problems with the drains going down slowly, and water coming up the drain in the tub. The other morning very early, the toilet overflowed onto the bathroom floor while water also came up through the tub again. I called them at around 6:30 in the morning. They returned my call as soon as they opened at 8:00, and had a plumber here by 10:00. The plumber was presentable and wore shoe covers so he wouldnt track dirt through my house. He checked out the bathroom and told me it was either a clogged trap or a main sewer line issue. He went outside to check the trap and it was, indeed, clogged. He came back in to tell me what he found and what it would cost. I gave up the thumbs up and he did the work. It only took a few minutes. Then he came back inside and tested the drains and toilet to make sure all was clear. The whole job took about half an hour and cost me less than $180, which was great because I was fearing something worse. I would definitely call them again if I had another plumbing issue.
JA
Jack Merriman
The customer service was top notch! David and Christian were very respectful from the moment they arrived at my home. They were very knowledgeable and honest. Neither tried to upsell me on anything I did not need and they were sure to guide me in the right direction on the repairs that I should have done. They kept me informed on how the progress was going through out the whole process and made me feel very glad to have chosen Elek for my plumbing repairs. A++ overall on the whole experience! The only recommendation I have is that Elek should expand to other states (Michigan).
NI
Nils Hovik
I was very pleased with the service. I would have liked them to come a bit faster (I had water running, though not very fast, down the wall), but they came that afternoon as promised. Kevin was terrific. He was calm and very deliberate in diagnosing and fixing the problem. He did not rush (it his last call) but it was the Friday afternoon/evening before Labor Day weekend. Of course it was pricey - it was an emergency call - but it was definitely less than I feared. I will continue with Elek to use their regular, that is to say scheduled, services for my other plumbing jobs.
P
P N
If you are looking for an honest plumbing company, this is the place. Easy to schedule, and they use excellent parts. We have tried three other area companies over the years, and all left us feeling ripped off. I had to actually block one of the other companies from calling every month for specials. The work ELEK has done for us is perfect. This is a really nice group of service techs, they dont try to sell you things you dont need. the home inspection is worth the money.
KE
Kevin Marshall
Worse experience ever. After leaving our family backed up with raw sewage for 2 weeks till they could finally dig up our pipes to replace,we find out the pipes were completely fine and never needed to be dug up. And the disgusting part is "we are still not draining and Elek will do nothing about it" . Only bright side is Mr. Rooter came out and discovered it was only a clean out in a floor drain that was blocked... Way to go Elek,Super stars my ass!! Super bozos!!!
GE
George Maunz
Kevin was very professional and personable in his interactions with us and his explanations of the cause and possible problems were right on! He had a young woman working with him who is his apprentice and she was a delightful individual as well. Both my wife and I are retired educators, and we were impressed with Kevins patience and ability to convey what information she needed in order to perform her tasks in a satisfactory way.
BA
Barbara Patterson
The people at Elek plumbing were very professional and courteous. The service was incredibly prompt. They were at a water leak in less than 24 hours. They kept me posted of all the details . Fixed at least key pipe and replaced a water heater all within two days with continuous correspondence with me not being on site. Derek was most professional and helpful. I am so lucky That someone referred them to me.
MA
Manuel Hernandez
Our experience with Elek Plumbing was amazing, we "Mount Sinai Church" suffered a water main break. I made the call and the job started the next day. My commendation to the contractors hired for the job, they were professional, knowledgeable and their team work was right on key. I will definitely refer Elek to my friends and family, thanks Elek!! Pastor Hernandez
LI
Linda Ruhf
My husband and I were very pleased with the quick and professional installation of our new bathroom faucets. It was not easy for Kevin and his associate to find parking in downtown Bethlehem and maneuver the two flights of steps to our bathrooms. They never complained and were very polite! We certainly are happy with choosing Elek Plumbing. Thank you!!
JE
Jennifer Rodriguez
Kevin was very professional and was determined to fix our sink at the salon. I appreciate his problem solving dedication as the day went so much smoother having a sink that works. I would highly recommend Elek, and feel confident in the work getting done. Thank you again Kevin for your determination. We appreciate you!
AN
Andrew Swantak
Zack and Scott arrived when expected and got right to work. I didnt expect the water heater replacement to be so quick and easy (and fairly priced). These two fellows were very courteous, as well. Greatly appreciated. This what Ive come to expect as a 20+ years Elek customer.
PA
Pat Miller
Kevin was very professional, knowledgeable and informative. He provided suggestions and estimates in a very timely manner. The work he performed was done well and the area was cleaned like he was never here. I would definitely recommend Elek.
BR
Brad Steigerwalt
Unfortunately, they could not help us with our Garbage Disposal installation. However, they were prompt and professional and didnt waste our time. They also reminded us to print off their online coupon to save money on the estimate.
DA
Dale Skeen
Kevin was very patient and answered all my questions. He explained things in great detail. Great customer service! Will recommend Kevin and Elek to everyone who needs plumbing service. Will definetly use this company again.
WA
Wade Haubert, Jr
The service was on time, the repair specialist was knowledgeable and professional. Im very pleased that I signed up for the annual service contract. I definitely have peace of mind.
ID
Idwraps1
Service was professional and prompt. Much better than the last guy that didnt keep his promises on coming out to fix our water heater. Ill be sure to call Elek again in an emergency.
JE
Jean Hyclak
Well, they were supposed to be here between ten am and noon. Just arrived at 5:26pm. Never called to explain. Not feeling too positive toward this business right now.
JO
Jonathan Litak
Kevin from Elek Plumbing was responsive and extremely courteous. He was able to troubleshoot the source of the issue and resolve it quickly.
CH
Christopher Riccardi
Amazing company! You will not be let down using Elek Plumbing. The staff are some of the nicest and most knowledgeable people I have met.
PE
PETER CINELLI
ELEK is a customer oriented plumbing service with outstanding customer service and professional technicians.
RO
Robin Breslin
If you want it done right the first time, call Elek. Kevin is an excellent guy to have on your job!