Address: | 202 Seymour St, Lancaster, PA 17603, USA |
Phone: | +1 717-397-1497 |
Site: | cnmautorepair.com |
Rating: | 4.2 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Maggie Rudisill
I went to CNM auto a couple years ago and was unhappy with my experience. I decided to give them one more try when a friend of mine suggested them. After 2 days I received a call from a not-so-happy receptionist stating my car was ready and completely fixed ( I was having issues with the power steering while parked or in tight spaces) An hour later I received a call from the same unhappy receptionist stating my car was ready, they replaced the power steering pump like I was told the problem was, I was being charged but that the power steering was not fixed. Upon my arrival I was told additional work of $600 would need to be done, my car was driven to Willow St to run errands, I now had transmission issues which they looked at / charged me to look at that I was not told about, and that they did not test drive my car because it "had to get used to my driving" so they couldnt confirm whether it was fixed or not. The experience was horrible, the workers were not friendly, my car drives worse now then it did before and I spend almost $300 dollars with no resolution. It was a waste of my time and money.
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Vincent Guerra
I was on vacation with my family in Lancaster, PA and I got into a car accident. I was able to drive away from the accident, but the alignment felt off and I wanted to have the car checked out so I know it would be safe to drive my family back home to NY. I called a few local auto repair shops and nobody would take me in. When I called CNM Auto Repair, Miguel was very friendly and took my car right in. He was very honest, helpful and made sure my car was safe to drive back home. He even accepted payment from my insurance company. CNM Auto Repair helped make a stressful situation much easier for me and my family and we were able to enjoy the rest of our vacation. Thank you! Vinny
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C Mills
A while back I had my car looked at, while fixing it they ran into some rust and broke a part in my car during the repair (which is understandable, you must get to things within the car) but they did not notify me, charged me without explaining and were unable to produce the rusted or broken part they replaced as proof for the reason for the extra work / parts charges. It seemed as though I was annoying them with my questions when asking for the explanation of what exactly happened.
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Martha Lefever
Absolutely the best and fairest repair shop around. Those four who gave a poor rating are competition plants- have to be. The entire staff is polite, very knowledgeable and efficient. They were able to squeeze me in when I had a family emergency and needed to drive 3000 miles. Without brakes that would have been deadly. Thanks to Christina who graciously answers the phone and takes care of business.
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Andrew Gillinson
Chris and company (Frances answers; Miguel is right-hand man) are the best. Honest. Expert. Just good people. Do yourself a favor and take your business to them. They have never let me down and they always extend themselves to accommodate me. If you can find a good auto mechanic and/or a good lawyer, as they say, you are way ahead of the game.
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Jamie Giuliani
Chris is an honest businessman and cares about his customers, He takes the time to explain what needs done and makes sure the work they do is right! Thanks Chris!
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Cyndi Maldonado
These guys are awesome. Im a lady and i feel like thier services are honest ( so yup thats right no second guessing if they are taking your money for a ride.)
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Mark Koz.
Always have a great experience here. Straight forward, easy to work with, friendly staff. Highly recommend taking your vehicle here.
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Adam Kushner
Chris and his team are great to work with. Honest, professional and involved in the local community. I recommend CNM Auto Repair.
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Richard Caprarella
Chris and his staff are very professional.chris went above and beyond to find the problem on my truck.i appreciate it.thank you
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Kenneth Smith Jr
Great service. Chris and the guys are very professional. Fair and upfront pricing. They also stand behind their work 100%.
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Anonymous User
A little over the estimate, however, still way cheaper than other repair shops. I recommend it!
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Ellen Burns
Chris is very honest and trustworthy
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Tyler Sigman
Excellent services and fair prices