Cumberland Collision

420 Mendon Road, Cumberland, RI 02864, USA

Address:	420 Mendon Road, Cumberland, RI 02864, USA
Phone:	+1 401-333-5855
Site:	cumberlandcollision.com
Rating:	4.7
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 5

Reviews 10

Brandon Bergeron

Cumberland Collision Review Chuck and his staff took what was a frustrating and confusing process and made it as simple and straightforward as possible. Chuck personally owned the case from beginning to end. Chuck personally walked me over the damage before the appraiser came out and gave me an idea of what to expect and he was very thorough and accurate. It was refreshing to see this level of customer support and owner involvement. Unfortunately in today’s day and age this level of pride and customer service is hard to come by. Chuck is a fellow car enthusiast and absolutely knows what he is talking about. Chuck and his team exceeded all of my expectations and provided periodic updates about the repair throughout the whole process, answering my questions, and helping to navigate and deal with the insurance company. I was initially nervous knowing how much different/finicky German cars can be but this was no issue at all for the repair. I would also add that this was done almost entirely with me being out of state from where the accident happens and where the car was repaired. I absolutely recommend Cumberland Collision for any repair or service needs on any make or model.

Amanda Marie

I think they deserve three out of five stars because while they do get the work done, theyre rather slow, from what I experienced. I left my car with them when I went on vacation, figuring that would be more than enough time for them to fix it up (I had been gone for about a week). I called to make sure my car would be ready for pick up at 12 (which they said it would be), went to pick up my car today, and didnt end up leaving the shop until about 12:30. It was a bit of waiting, and that didnt help considering I had places I needed to be. They do good work, Im not denying that. But if you have other deadlines or priorities, they arent really my first choice, in my opinion.

Selena Hickman

Absolutely LOVE this place! I was referred by a coworker after someone hit my car and I couldnt be any more satisfied with the outcome. The turnaround time for repairs was fantastic, they contacted the insurance company directly to resolve an issue that occurred, and they unexpectedly detailed my car inside and out after the repairs were complete. Honestly, my car looks better than the day I bought it. I am beyond satisfied with their work and I will highly recommend them to anyone that could use their services. Thank you!!

Andre Pierel

I was involved in a collision and was not sure the best way to proceed with the insurance company and what to do with my car. I was lucky enough to be put in touch with Chuck at Cumberland Collision. Though my car ended up being totaled, Chuck gave me advice on what questions to ask the insurance company. He worked with me through the entire process and explained what my options were. He really did seem to have my best interest at heart. I am grateful to have had his help during this trying time.

Chris Carlstrom

I went in without an appointment to have my heating system checked out. They made the time to speak with me, looked at my car on the spot, and since it was not a quick fix; instead of making me wait all afternoon offered to drive me home while it was being worked on. Their services were easy to look up online, and even easier to deal with in person. Hands down the best overall experience I have ever had with a mechanic or repair shop. 10/10 in my book.

Jina Martin

Just picked my car up from Cumberland Collision today, and could not be happier with how nice my car looks! Ive seen Chuck twice, and he never fails to do awesome job!!!! The staff is great, friendly, and personable! They keep you in the loop and updated at all times. HIGHLY RECOMMEND!

Cliff D

Chuck has always been my go to when it comes to body repairs for all my vehicles. I highly recommend Cumberland Collision to everyone.

Nick Deubert

Excellent service, very knowledgeable and friendly staff, I take all my cars here.

Betsy Von Spreckelsen

Love it! Everyone is very friendly! Service is reasonable and professional!

Paul Shanowski

Great work