Cox Solutions Store
| Address: | 77 E Main Rd, Middletown, RI 02842, USA |
| Phone: | +1 401-619-2100 |
| Site: | locations.cox.com |
| Rating: | 2.1 |
| Working: | 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 9:30AM–7:30PM 12–5PM |
Location
Photos 17
Reviews 13
N
n w
If youre unlucky enough to live in Newport, Rhode Island and be OBLIGATED to license Cox as a provider, my sincere apologies. Not only is the internet spotty at best, the channel packages a sad rip off, but the customer service and install technicians are the poster for american GED dead-end incompetence. Ruined my rug and wall on the install, showed no remorse, and the manager tried to tell me it was my fault for asking for the install. Comcast, weee neeeeed youuu.
AC
Ack Sailor
I thought there were laws that prohibited monopolies but if you live on Aquidneck Island and you want cable tv and internet, you have no choice but Cox. Probably the worst hardware, network and customer service of any company in America.
AN
Andrew Garcia
Terrible phone service. You should simply be able to speak with a human being about whether or not you can drop off a piece of equipment without having to be routed and re-routed through this auto attendant service.
HA
Hannah Dinardo
ABSOLUTELY HORRIFIC CUSTOMER SERVICE. The people on the other end have no idea what they are talking about and are COMPLETELY incompetent. No cable, no wifi TWO WEEKS LATER.
RI
Rich Mendonsa
Havent had cable or intrnet fr two months but thay still keep billing me horrible company with monopoly on aquidneck island I would give them 0 stars if i could
SU
Susan Sayre
I simply want to speak to a person in the Middletown office to solve a simple issue. I finally hung up rather than be rerouted again and again.
MA
Matthew MMartinez
In 7 months, I only had one outage. I was able to return the devices back when I canceled service due to moving hassle free.
MA
Mark Dalton
As with every cable provider, its an awful product with terrible service at an unreasonably high price.
ST
Steven Cahill
Horrible cable company. I think its time the SEC starts prosecuting for violation of anti-trust laws.
NI
Nicholas Cox
Bad customer service, call line non existant...terrible monopoly on the area aswell
EA
eamonn moy
Its nearly impossible to get these guys on the phone. Standard terrible service
SI
Sishan Bajracharya
Bad customer service. Not ready to help at all. Also absolute monopoly.
TH
Thomas Miller
Able to replace the TV remote free of charge.
Other organizations
Photos
Photos of reviews
