Jackie Mauldins Collision Repair

561 Woodruff Rd, Greenville, SC 29607, USA

Address:	561 Woodruff Rd, Greenville, SC 29607, USA
Phone:	+1 864-249-5249
Site:	greenvilleautobodymechanic.com
Rating:	4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location

Photos 62

Reviews 6

Thomas Frenchman

Ive had several repairs performed here. I would say pre 2012 when State Farm had this location as a repair location the quality of repair was good. State Farm dropped this location shortly after that repair. I went back twice since then and both were in adequate. One was for a collision that the other party (Geico) paid for. Jackie Mauldin was not a certified location but I decided to go since my previous experience was good. This was not great but not bad. They took two weeks to repair when they estimated one week. Their quality control was a failure seeing how I got in the car and the locks didnt work. They fixed it, but I had to take the rest of the day off due to it. 2 years later the fender came loose and complete shredded. I was quoted one price to repair it and ended up having to pay more. They charged me for the parts due to the engine shroud being cracked. "When you hit something you knocked the fender well out of place" causing the issue. Totally different parts of the car, but once again I dont repair cars so who knows. I had the top of my Honda Civic repainted due to paint fade. This was pre Honda recall. I asked them to repaint whatever is faded on the top. They quoted me, I dropped off the car. Another 1 week repair that took 2 weeks. I go to pick it up and they sure did paint the top. Literally the top, not the beams that go along the sides which at the top were faded. I asked them and they provided me a quote that was equal to the first quote due to having to blend the top with the top of the beams. I own a Honda, what makes you think I can afford more out of pocket. If they had quited me properly the first time I would have said no and clear coated it to prevent rust. Honda later that year had a recall and they properly repainted 75% of the car. When I filed my re-imbursement paper work at Breakaway they were shocked how much I was charged for a half ass repair. The other repair I had done was my rear bumper. It had been scuff by some random car in the parking lot. Since the car already had a rough scratch when I bought it, I asked them to replace the bumper if needed and repaint. They repainted, but they must have broken more of the tabs that hold the bumper in place because to this day it still isnt locked in properly. It is held by a screw that was drilled in the fender well. I asked if they could just replace the bumped and they provided me with a full quote for the repair stating I should have told them to replace the bumper. There was no call to notify there was a complication. They just did what they wanted. To sum it up. Jack Mauldin will take short cuts. 90% of the staff has rotated out. There are no status updates. In fact you car can be sitting there for days waiting to be picked up. You have to call them cause they will not call you. You write your phone number #s on the form they give you and you get a "We tried, but couldnt reach you" Apparently they dont know of voicemail. Add the fact that they dont really care about honoring warranties or quality inspecting their work. There is a reason why top name insurance companies dont list this as a certified repair center. Since my last repair there has been easily a dozen collision repair shops opened and I will use them. I warned my mom and she decided to use Jackie Mauldin since she too had a good experience back in 2012. She now regrets it since paid for workmanship that looks like it was applied by a monkey with 100 grit sandpaper and a couple rattle cans. She took it back and they said they would repaint it. Picked it up today and they literally painted over the dirt. Didnt clean it, didnt sand it. Just straight up painted over dirt. You wipe it with you hand and guess what... Flat black just like in the tool box... Were done. Im sorry to anyone I recommended to go to Jackie Mauldin.

Silvia Toral

Son unos ladrones y el principal trató de golpearme, de echo me puso puso el dedo encima amenazandome tenían el carro desde el 28 de Agosto diciéndome que la persona que hacía el estimado estaba de vacaciones y hoy me dicen que tenía que cambiar todas las bolsas cuando era solo una y yo soy la que pago porque el que provocó el accidente se fue y yo tengo el mínimo y sí formé tremendo escándalo porque a mi ningún ladrón me va a robar y si el golpea a su mujer a mi no. Además quería que pagara por tener el carro allí sin hacer nada. Querían que fuera pérdida total para luego arreglarlo y venderlo. They are thieves and the principal tried to hit me, of echo put me put his finger over amenazandome had the truck since August 28 saying that the person making the estimate was holidays and today tell me that I had to change all the bags when I was only one and Im the payment because that caused the accident was and I have the minimum and Yes was a tremendous scandal because my no thief will steal and if the hits to his wife I do not. I also wanted to pay to have the truck there without doing anything. They wanted to be total loss to then fix it and sell it.

Daniel Robinson

I called for them to tow my car from a storage building next door to them. When I asked them how long it will take them to get to me, they hedged around on giving me an answer. Finally the driver called, after about a forty five minute wait time, and asked me for my vehicle information and I told him. However, when I asked him how much longer it will it take for him to get to me he got irritated and made a smart remark. I explained to them that I have to go to work will soon. He then put his boss on the phone with me and the boss rudely told me go call "one eight hundred I need a tow" and hung up the phone on me.Very unprofessional.

Kathryn Pegelow

Was sent to Jackie Mauldins Collision repair after we discovered that my front bumper had broken loose. The dealer said they couldnt repair it and recommended him. He had his mechanic look at it and they put the bumper back together again in a matter of minutes and then stunned me by telling me that there was no charge. We used to live in California and there is no way in the world something this nice would have ever happened out there. I will be using their services in future for any body work that needs to be done on our vehicles.

Justin Peacock

wouldnt waste my time with this company took my car for an estimate for my insurance was told they would call me when everything was good to go 3 weeks pass by no call I call my insurance they had given them the go ahead so I call the company and they couldnt pull my quote totally forgot to put me in the system biggest waste of time crappiest collision shop in sc

Stephanie Ellingson

Our car broke down on a Friday night and we were having trouble getting anyone to tow us. Jackie Mauldins towing company had someone out right away. He was very helpful and professional. The owner himself came out to make sure everything was alright. We were very impressed with the low price.