Address: | 660 Southport Rd, Roebuck, SC 29376, USA |
Phone: | +1 864-574-1290 |
Site: | callreeves.com |
Rating: | 3.5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
MA
Matt
What an absolute joke of a company. My house was damaged by the tornado that hit Simpsonville in November 2016. We hired Reeves because one of their employees lived in our neighborhood and gave us assurances that he would be fair to us because he was our neighbor. Four of my neighbors also decided to hire Reeves for this reason. To date, the only thing that has been completed is our roof. Not even that has been done correctly. The plywood they used to replace a piece of the roof was cut incorrectly resulting in a gap in the roof. You can see this gap clearly in the attic where the weatherproof sheeting can be seen in between pieces of plywood. It took them 3 weeks to get this done, and the company who did it left an enormous amount of debris in the yard for 3 days. They did a patchwork repair to my fence during the roofing job and put a latch on my fence that prohibits me from opening it from the inside. They replaced a whole section of fence with new wood – except for the framing. Their excuse was that the insurance company didn’t approve that specific section of fence (about 4 feet long) and said they went “above and beyond” to fix this for me. They’ve still yet to complete the following projects: shutters, siding, windows, window screens, gutters and downspouts, exterior fencing, interior fencing, tree removal, new exterior HVAC unit, and carpeting in my office The insurance company has approved all of these things. They sent a woman named Marie out to take pictures for supplemental repairs and Marie promised that they would be submitted to my insurance company immediately. It took over a month (almost two) for these to be submitted and I had to call the foreman himself (Wendell) in order to get them submitted. After expressing to them very clearly that I wanted both fences replaced and not repaired (which has been approved by my insurance company) they have yet to replace either fence. They tried to repair the small fence in my backyard that was damaged although I have stated numerous times that they’re not to do this. They’ve ordered the wrong windows for my house THREE TIMES. First they never showed up, then they were the wrong size, and then they were the wrong amount of panes. The guy they sent out the second time tried to install the incorrect windows BEFORE EVEN MEASURING and said he thought he “could make it work”. I refused to let him try and rig my windows so he put the broken windows back in and left the incorrect windows leaning up against the side of my house. That was a month ago and they’re still there. As of today, I still have 2 broken windows and glass embedded in the carpeting of my office. I haven’t been able to use that room in my house for 3 months. I’ve had to beg for siding and shutter samples. First, they just delivered 3 boxes of the siding with the intent of patching what was damaged. Three boxes wouldn’t even come close – and they were the wrong color. They’re still sitting in my yard killing my grass. They’re not even neatly stacked. They just threw 3 boxes of siding in my yard and abandoned them. It took them three months to get me siding samples, and I had to borrow shutter samples from my neighbor. Then Wendell calls to ask if we’ve picked one (before we even had the samples) because he’d “like to get the work done”. Multiple phone calls to John Rickson, Marie, Wendell Cooper, and Ken Reeves have gone unanswered. I’m beginning to think the employees of Reeves Construction don’t ever speak with each other. When I called Wendell a month ago to see if the supplements had been submitted, he didn’t know what I was talking about. He said he would personally handle it and I haven’t personally spoken with him since. Again, phone calls and text messages have gone completely unanswered and ignored. I wouldn’t recommend Reeves Construction to anyone and if I could rewind this whole nightmare and hire another company I would do so without hesitation. I left one star because I couldnt leave zero.
RI
Rick Bartlett
As an employee I want to say this, in 15 years of experience and being around this type of work since a small child I have never and I mean NEVER felt so strongly about a company. I truly believe this company is directed by the Lord and will always stand strong on the foundations of a Christian company. The quotes I have seen go out are very reasonable with top quality craftsmanship on every job all the way down to the quick rental house jobs we complete before a new tenet arrives. If you are Looking for expert quality workmanship at a fair price I would encourage you to call the office. If you are wanting to make sure your being equally yoked and doing business with a like minded Christ-centered company I have no doubts The Lord will send you to us.
BE
Betty Riley
They get a contract. Take 4 or 5 weeks to finally show up to do the job. Do a lousy job and then want paid right away. Overcharged on what the original price was for the roof. Months later, show up, unannounced to put facia around the garage and then weeks later, put in down spouts. Never did come to repair vinyl damage. Called in Sept., 6 months after the hailstorm and said we owed more money. Couldnt give me an amount nor a statement as to what I owed. I told them I wouldnt pay unless they gave me a statement. Went from asking for $1200, down to $918. Mailed them a check on 9/6/16. It was cashed 9/15/16. Got a bill this week for the $918 again. Idiots cant even do their books correctly. Dont use this company.
OL
olivia guevarez
My apt complex has hired this company to do some work around our complex. While what I see is good working people, I just had a bad experience with 3 of their workers. I had received a paper that says they will be on the property at 11am- 5pm to change switches today sunday, July 24th. Just at 9pm, 3 workers, two in no uniform or t-shirts showing they work for the company, and only one with a company T-shirt, knocked on my door asking to come in to do the switches. Its 9. At night. I didnt feel the company was professional with sending workers to my home at night, looking more like thugs than actual workers. Didnt feel safe enough to have them enter my home, so I sent them off.
JO
John Litton
I have known the owners of Reeves Roof and Gutters for well over ten years. In that time I have had the opportunity to see many of their home and business clients up close and personal and witness first hand, the integrity and manner in how Reeves conducts its business and honors it clients. I have also had the pleasure to recommend them to a friend who lives in Greenville, SC who called, got a quote and ultimately contracted their services. They were 100% satisfied. The job was completed on time, at budget and the clean up according to my friends, was stellar! This is the kind of reference I am honored to write. Great job Reeves General Contractor, Reeves Roof and Gutters.
JE
Jermaine Davison
I had a new roof installed in 2013. Here it is 2017 and I have leaks in two spots in my home as a result of faulty installation. When I called Reeves they informed me that my warranty was for 2 years which is typical. With that being understood, one could only hope for good work being done. Be careful what you sign and read the fine print on the contract. I DO NOT RECOMMEND THIS COMPANY!