Address: | 4410 Maine Ave, Lakeland, FL 33801, USA |
Phone: | +1 800-244-1163 |
Site: | springerpeterson.com |
Rating: | 3.4 |
Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed |
AU
Auburn Thompson
TL/DR: Sales guy lied to me...caught on video. Do not use - they are not trustworthy. I am not a customer, but rather was a potential customer. After making several phone calls and scheduling a time for the roofer to come out, I never received a confirmation call from Jeff, the technician who was scheduled. I waited at home all day, calling the office at 12:00 and again at 4:30pm inquiring when Jeff would be out. Jeff called me at 5:00, telling me that he came out at 9:30am and wheeled my property and took some measurements. This was a bold-faced lie. I said that was weird because I was home and I was waiting for him. I then asked if my dog gave him any problems. He said no. I thought it was odd that my dog didnt even bark...she barks at everything! When I then told Jeff that I would check my security footage to see how I could have missed him, he changed his story, and said something about getting measurements from aerial photos. After looking at the security footage, he drove by my house slowly, and then pulled into the neighbors driveway for 22 seconds before leaving. Jeff then told me that he would have the quote to me the next day. It has been two weeks, and despite two calls to Springer Peterson, I do no have a quote, nor have I received a phone call addressing any of this. If they will lie about work performed to get your business, they will lie about the work done after getting your business.
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Andrew Schnabl
Dont return calls and doesnt come out for estimates when they say they will very poor service 2 thumbs down
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John Putnam
Excellent. Work thank you springer peterson
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Tony Alvarez
Very nice equipment we do quality work.