Midas

Reviews 15

JI

Jimmy Bucey

Unfortunately, I need to leave this review here as a possible warning to other people looking for a place to service their vehicle in Cookeville. I have taken my car to Midas multiple time over the past couple years and have received overall declining service there since my first visit. - On one occasion I got my car back with a missing lug nut in the tire. They only noticed when I pointed it out myself. - Second time my oil drain plug was not properly tightened, ultimately causing all my oil to leak out. - Asking my brake system to be checked because of my "lifetime warranty" with them, only to find that one of my calipers has worn a brake pad down completely less than 30 days after. Like other reviewers have said, Scott and the team are good people, but their repeated shortcomings have caused me to do business elsewhere as well as a lot of money and hassle. I honestly wish I were presenting a different situation here, but the fact stands that I was told my vehicle was in working order when in fact it was not.

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dianna0120

Took our 2013 Mustang in today to have a tire fixed. The guy was trying to pry the tire off of my chrome wheel with a metal bar. He scratched & bent my wheel. When my husband confronted them about it, they got defensive & tried saying it was not their fault! Come on, people, just own up to your mistakes!!! Then they tried to make my husband leave without giving him any paperwork saying he had been there & he was told to get off the property! This is no way to run a business...very unprofessional!

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AA

Aaron Brodrick

After my new truck was rear ended and received approximately $2k in damages, it was taken to the best body shop in Cookeville, Julians Auto Body & Frame Shop. During their course of repairs, they brought my truck to Midas to do exhaust work. I couldnt be happier with the outcome! My truck runs and sounds great, and it looks awesome too! Thank you all for the great work! Keep it up...

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Anonymous User

Ive had nothing but exceptional service with Midas. Ive never asked for an estimate, but they always give me an idea of what it will be anyway. They have always been friendly, too. As a matter of fact, I still drive 150 miles (one way) to bring my car to them even though I moved an hour east of Knoxville. FYI no Im not related to anyone affiliated with Midas of Cookeville.

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Donald Nikt

I had AC not working in my old ford escort. Those guys fixed that in less than an hour for less than $40. It has been working now for over 5 months. Before I came to Midas I was in 3 other places. I guy sad that the fix would cost $800, the other guy replaced some parts unnecessarily and fixed nothing the 3rd one did not even want to touch it. I strongly recommend Midas.

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Jeff Stottlemyer

We broke down in Cookeville on our way to South Carolina. The gentlemen in this Midas took great care of us. They treated us with class, fixed our car quickly and got us back on the road without blowing our budget. A situation that could have been very different with unscrupulous people. We highly recommend this shop- THANK YOU!!!

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Bryce Hall

Scott is really nice and I like going to Midas for all of my car needs, but now it looks like I need to find a new mechanic. I took my car in to get a little problem fixed that then turned into a big problem and now I come to find out that what I wanted fixed isnt even fixed. So, I just wasted money, time, and stress over nothing.

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Anonymous User

was told that I would get muffler installed with pipes out the back with tips for $188, when got installed they did not put tips on said that they would be $30 more dollars each. if you get an estamate with them make sure you write a quote so you dont get screwed like I did...

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Brittney Keith

I went in on a Monday without an appointment and in need of exhaust work done. These gentlemen were able to fix my car and get me back on the road within the hour and for a fraction of the price their competitors charged. The staff were very helpful and kind.

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JO

Jonah Aberle

Horrible service. Arrived at opening 3 days in a row and was not serviced because they were understaffed or overloaded. Find a place thats less busy I guess.

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James Dodson

Very good people! Fixed my car and was out of there in less than an hour. I will be doing more business with them

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Denise Mistich

My auto repair was affordable and I feel like they are good, honest mechanics. I will definitely go back.

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Miguel Ortiz

Nicest guys ever, but the service is a tad expensive.

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Regina Mcdaniel

Great service and great employees working there

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Bonnie Ruest

The people here are helpful and friendly

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