Address: | 111 Auto Ln, Sparta, TN 38583, USA |
Phone: | +1 931-738-2311 |
Site: | valleyfordinc.com |
Rating: | 4.7 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM Closed |
AL
Allen Carden
I couldnt ask for a better process. I worked my deal with BJ for a used car mainly over the phone and text (time saver) and he ALWAYS responded. I had been shopping for weeks and tried working deals with several other dealers where there responses were largely auto messages, and most really wanted me to go to the dealership. I didnt want the run around, I wanted a deal that worked for both sides and get it done so I all I had to do is go there test drive and sign the paperwork. I was literally there for under 15 minutes. Bj was amazing in his customer service, he is a great representation of this dealership and I would recommend working with him to anyone in the market for a used or new vehicle.
SP
Spiky Mikie
Terrible. I went into the service /parts department needing to buy a part for my Ranger. 4 people were standing in the service and parts area (all employees) and nobody even offered to help. When I asked if they could help me to get what I was looking for, they said I would have to wait 20 minutes till the "parts guy" got back from lunch. So not a single one of those guys standing around shooting the bull did not know how to look up a part and sell it to me? As a 18 year ford customer with plans to buy new (for the third time) next year, all I can say is I have NO intention of buying from Valley Ford.
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Susan Simmons
Walked into Valley Ford today, spoke with Ira Martin, told him what our budget and what we were looking for in a good low mileage car. Left with a 2015 Focus - very much in our budget...and more car with lower mileage than expected. Extremely thrilled with the low pressure and helpful work the sales team did to present us with options above and beyond what we had expected. I highly recommend these wonderful honest people and the dealership!
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Susan Brigantino
I purchased a ford Edge on 1/4/17 , what a positive experience i had with them, They worked on my payment to where we needed it to be, the staff is very friendly, and love my Suv..Thank you for the superb customer service..Mr. and Mrs.Altman
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Dwayne Miller
Valley Ford is the best place to buy a car or truck in Middle Tn, John is a top notch salesman the best i have ever dealt with in the car industry. Found the the mustang i was looking for within a day. Thanks again John!
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Brenda Simmons
Joe and I have purchased 4 vehicles from Edd Rogers Valley Ford from Diane Finley, Shane, or Eddie. Always great vehicles , courteous, friendly, and great service department. Highly recommend.
CA
Cathy McCall
Steve and I were very pleased with the wonderful service and help from our salesman, B. J. Sullivan! So very happy with our newer purchase, a 2015 Honda Pilot! Thanks so very much!
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genn c.
Bought a Nissan Pathfinder and I am very happy with it. They were completly honest and put no pressured on me. Im very happy with the car and would come back another one !
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Cody Russell
I had a good experience in purchasing a 2014 Ford Flex. I dealt with John and he was courteous and helpful and would recommend vs several other local Ford dealers.
MO
Monty Rowland
Just bought a Chevrolet pick up there and was very well pleased with my salesman Ira Martin! Would highly recommend him for any of your auto needs!
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Chrystel Morris
Ive bought 2 vehicles here and plan on getting my 3rd from here soon. The service department is always willing to work with my hectic schedule.
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Bryan Ringey
Great place. They are a home town dealer and know how to.do business the right way.
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Ricky Vandygriff
We have being coming sent 1994 when they took the ford store over.