Salon Boutique Academy

4135 Belt Line Rd #102, Addison, TX 75001, USA

Address:	4135 Belt Line Rd #102, Addison, TX 75001, USA
Phone:	+1 214-263-3276
Site:	salonboutiqueacademy.com
Rating:	4.2
Working:	9AM–4PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 8AM–1PM Closed

Location

Photos 28

Reviews 13

Bina Beechum

This place the worst service Ive ever experienced. After they decide they have room for me in their schedule they take me to a chair to get my hair styled. They were not cutting, coloring, or anything. Just styling. The student didnt get what I wanted done so she kept changing styling tools to curl my hair. After the second change I explained that this was not what I was going for and showed her pictures. She suggested to ask her instructor. When the rude instructor arrived (Same guy who couldnt check me in with a smile) he tells me he cant give me the look Im going for because my hair is oily. I told him to touch my hair because it wasnt oily but he refused. Then he told me he couldnt do my hair because I was late. I explained the miscommunication and said he made time for me to get my hair started then why not finish. He then had the audacity to tell me I had to leave because I was late and he didnt have time to CURL my hair!!! I have never been treated with such disrespect in my life! I go over to my friend who was getting her hair dried and tell her what happened. He then told me I couldnt have that conversation on his floor and requested I go outside to even talk. Mind you, Im not yelling or cursing, just stating the facts. Of course I didnt pay anything bc I didnt have anything done. Instead I leave with my hair looking crazy. I then called the salon and spoke with manager Tamara. She takes my complaint and tells me she will follow up with her instructor and call me back. She agreed that I NEVER should have been asked to leave after they started on my hair. She says that never happens but she didnt even have the decency to call me back after many attempts of me calling the salon to get an apology. This was after I made clear that I needed to know why I was treated that was because this level of disrespect is not common or known to me. Terrible salon. Terrible service. I hope that instructor gets fired.

Veronica Cortez

Salon boutique academy es una escuela profecional y muy educativa! Y ahora tienen clases en español para Cosmotologia y Esteticista! Yo me gradue de aqui en Junio y fue una gran experiencia para mi! Las maestras son estupendas si tienes preguntas y necesitas ayudan ellas siempre estan ayi para ayudarte en todo. Los productos que usamos en la escuela son excelente y mejor que otras escuelas que fui aver antes de aplicar aqui! Y la directora Leah estupenda y muy profecional ella ayuda a los estudiantes que se graduan a buscar un trabajo. No puede escojer una escuela mejor!

Angela H

After spending 4 hours in the chair, I ended up with red hair and it was lighter at the roots than the ends. I just came in for touching up highlights highlights and asked for no brassiness or red. America was my stylist. The instructor gives the students bad advice and then deny it. I came in a second day for another 4 hours but Im still going elsewhere for them to fix it. America was also passive aggressive...she turned the water to the hottest it would go after I hear the instructor say hot is bad for color. Passive aggressive again, she didnt cut my hair right. I asked for an inch off and layers and she cut a few hairs here and there and said she was done. Total of 8 hours there and Im going elsewhere for them to fix this mess!

Shanda Peacock

I drive past here everyday for work, So I decided to make an appointment to have my hair cut and colored. The salon was clean and professional looking. I was immediately greeted and my stylist was right on time. Super friendly and welcoming. I have long hair and i was wanting to do full dark brown color over my highlights. They didnt have the exact color I wanted but they found one really close. She did a great job for me wanting to go to such a drastic color difference. The cut was perfect. The instructors were always right there if she ever needed help. I will be coming back here for all my future services. For being a school it really didnt feel like it, it felt like a real salon.

Noemi Chinchilla

This was my first visit for root touch up and hair cut. I was greeted by the friendly staff. There was a confusion about my appointment that was set up by texting but the instructor reassured me that she would take of it. I was appointed to Sadie the student.... she was very nice. Root touch up, cut was supervised by instructor Anna Alicia who made sure all was done in a professional way. I was very pleased with the service. Oh hubby loved my haircut & color. I will definitely will be referring friends, family. Noemi

Mary Ann T.

Visited SBA for the first time for a haircut and partial highlight--very impressed with the results. The partial highlight was perfectly done--you wouldnt have known it was a partial it was so beautifully blended into my existing highlights. The haircut was exactly what I had asked for--couldnt be happier. I will definitely be returning for future hair care...everyone was friendly, committed to superb customer service and talented!! Would definitely recommend to my family and friends.

Maria Rodriguez

Came in for color (purple), long process but great results! Brittany did what was expected, she asked for help when needed. Do wish teacher was more available so that we didnt have to wait on answers to process questions. Salon was clean, all personnel very friendly and great atmosphere to be in although a long day it didnt seem that long.. Love my color came in better than expected!

Alexandra Suarez

I visited Christa to get a facial today. This was my first time getting a facial, so I didnt know what to expect. Christa sat with me while I filled out paperwork, asked if I wanted water, and took SUCH great care of me! She made sure I was comfortable the whole time, chatted with me, and was a huge part in making the atmosphere comfortable and relaxing. I would definitely go again!

Louise

I was told one price on the phone before I went and when I got there they wanted to charge me double up. Im glad I asked before we started and Im glad to not do business with them. Worst thing was their attitude about it. No apology, no "lets figure this out", just "thats how it is". Not how I wanted to spend my Friday morning.

Jean Ann Beach

Went with a friend to check it out and am so happy to report it is a great place to get hair color, cut, facials, microderm etc at great prices and many times free. We all like those prices. But really the instructors are great, the place is clean, clean, clean. All are eager to please and friendly.

Nattestid Thuringwethil

I love salon boutique academy. Everybody is extremely nice and talented. I cant stress enough how much I love this place since day one. I cannot get back to town without seeing them. One day Ill take the makeup classes but until then, its the only place I trust with my beauty services.

Jocilan Caston

I received my first facial here and Samantha was awesome. She explained the entire process to me as she applied each thing. The atmosphere was great and and everyone was so friendly. I would return here again and bring friends with me.

Tiffany Soula

Brittney did a FANTASTIC job on my cut and color (first time I’ve had my hair colored)! And the atmosphere is beautiful—very nice décor, large space, very clean. Excellent work, very professional, highly recommended!