AutoNation Collision Center Arlington

7004 S Cooper St, Arlington, TX 76001, USA

Address:	7004 S Cooper St, Arlington, TX 76001, USA
Phone:	+1 817-784-0200
Site:	autonationcollisioncenters.com
Rating:	3.5
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–12PM Closed

Location

Photos 15

Reviews 20

Wayne Clark

The work was very good. The problem that I had was that my vehicle was there for 30 days for a 5 day repair.. I chose AutoNation over the insurance companys "preferred" body shop because of my past experience with Autonation and the reviews posted regarding the other body shop. The problem arose when supplemental damages were submitted to the insurance company. Evidently the supplemental request went into a technology "blackhole" and sat there without any action. I finally had to have my agent escalate the issue. The insurance company blamed AutoNation: Autonation blamed the insurance company and I was caught in between.

Kathryn Wright

The work they did was good however the customer service aspect wasnt. When my car was ready I thought they would call me, however I had to call them twice, and the first time they acted like they didnt know what I was talking about, and just to call back tomorrow when I was told my car would be ready that day. Then moments later my husband called and got more assertive with them and magically make they knew about my car and it was ready for pick up. When I picked it up, the plastic foot rest by the gas pedal was broken off. I didnt drop it off that way. I didnt bother approaching them with it.

Ashley Bissett

I gotta say its been a long time since Ive dealt with guys like these at a mechanics shop. I was hit on the hwy in a horrible accident that took a life. I had quite a bit of damage done to my 2012 ford explorer. They said give them 4 weeks- and they did it in 4 weeks. They even fixed an un-related issue that could have turned into something bad for me.....at no charge. Just to be nice guys! They kept me updated weekly and always answered the phone when I called! The job they did was amazing! You will not go wrong using these guys!

Jason McCoy

Really good customer service. The repair process was a little frustrating, however, as I had to bring the car back a couple times to fix some things that I think the repair tech shouldve caught the first time around (overspray on the bumper, slightly misaligned panels, they forgot to reinstall the hood release lever, wheel bearing needed replacement). Still, the customer service folks were sure to get these issues resolved and were very friendly and accommodating. I mainly worked with Jorge and he was great.

Earl Pearl

cesar chapa and the crooks at auto nation do not deserve your business. This incompetent adjuster gave a ridiculous estimate on my vehicle repairs of over $5000 and I was able to get my truck fixed for $850 by an honest body shop. chapas ridiculous estimate caused my truck to get totaled by the ignorant insurance company usaa and now I have been waiting forever to get a salvage title. thank Crooked auto nation I hope you guys are out of business soon.

Don Kahler

If I could give it no stars I would . I went to get a simple estimate and they wouldnt come out and pull my car into the garage to inspect it because it was raining! I guess they are so busy that they do not need my business! I was thinking about shopping for a new car at Autonation Ford but not now.

Gwen Criss

The body work done was great. The work took 2 weeks and I understood since it is an older model car. However, when I got it back my drivers seat would not work. It was broken. My seat was not broken when it got there. I called and left a message and still have not gotten a call back.

Andre van den Broeck

While the repair was perform very well, I brought to the repair center a brand new truck with new car smell, and got back a truck that smelled like paint reducer., to the point that I had to drive with open windows as the smell was overwhelming.

Liz Makovy

The staff, management and shop team did an outstanding job on my vehicle. After a wreck I was sure it wouldnt be the same again and actually its better. They really insure that the vehicle is 100%

Rory Reed

Do not under any circumstances go here. They will screw you. A mirror cost more than a damn door panel. They said it would be this price then after they fixed it they upped the cost over $100.

David Riojas

Everyone at this facility is very professional and competent. My repairs were completed exactly when they said they would be. I will definately go back if the need arises.

Alice Smith

The work was excellent. The customer service wS not near as good as it was in past. I still have parts missing on the car that are supposed to be on order

Ken Martin

Autonation has been consistent in their service each time I have used them to repair my vehicle.

Parrish Shaw

Great work, timely and quality. And to detail the truck was awesome, thanks Jorge Guajardo.

Brittany Demny

Awesome people, do fast work and deal with impatient customers!

Jess Whitfield

They did a pretty good job fixing my ride.

Danny Coulston

Fast easy ready right

Anonymous User

Horrible service