Address: | 2111 W Division St, Arlington, TX 76011, USA |
Phone: | +1 877-379-0469 |
Site: | bodyshop.dondavisautogroup.com |
Rating: | 2.3 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed |
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Celena Bravo
Upon my visit to this body shop our experience was horrible from the start. We entered the door and requested that the car be estimated, very rudely the lady at the front desk replied well do you have an appointment and who are you working with?. When we stated that we asked for an appointment from the dealership (who said we didnt need an appointment and just needed to drop the vehicle off) to my surprise, we were interrogated by the lady about the vehicle and felt discriminated.. Do you have insurance? Who is your vehicle financesed through and how long have I had the vehicle? Questions I felt were irrelevant, why does that matter??? She left to the back and a gentleman came out and assisted me instead. He was also rude, almost to the point where I felt that my business was not important to this establishment. I wasnt asking for much, just an estimate and my vehicle fixed. Upon reading reviews, I was not surprised.. I only wish I had read them sooner. Drove the car over 35 miles each way just to be disrespected. Waste of my time!
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Lawrence Oliver
Appointment set with adjuster for 1:30pm. I got here at 1:15pm to be sure I wasnt late. Receptionist told me the adjuster was at lunch but would be back in time for my appointment. 2:05pm still no adjuster. Unacceptable. Then the guy finally gets there and decides to wait on another customer that got there after us and probably did not even have an appointment. The whole time this guy was gone to his hour long plus lunch he never called in to tell the receptionist to let us know he was running late or anything. The receptionist was very nice and she was the only reason I considered not driving off while he was waiting on that other customer. But I did. I knew I wasnt going to be able to not say anything to him about it and figured after I did the estimate probably wouldnt be favorable. Back to one of the Vandergriff body shops I guess...
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Janie M
This is the worst place to get your car repaired at! They have had my Nissan since December 2015 and I have been waiting for updates and call backs from my rep and rarely I get it. My car was supposed to be done on Friday and it is now a week later. He took almost a week to get my paperwork done and one last part to get installed. I dont understand the point in keeping my car this long. Do not come here find another collision center. Then he waits till 15 minutes before 6 on Thursday to say to pick up my car and we cant be late! Are you kidding me? It took you over a month to get my car ready when the appraiser said 9 days and this is how I get treated? You cant stay work late one day? Worthless....and imagine I still have to pay for this crappy service and I trusted he would take care of me. They dont even deserve one star.
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Tom Duff
I have used Don Davis body shop for years with great results in the past but this time after wrecking my 2016 F-150 with only 650 miles on it, I half to praise the way Rick Beaman handled my situation. This was a very difficult time for me and his professionalism and customer service was invaluable to getting my problem resolved. I will recommend them to anyone and I also letting my insurance company know that they should too.
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Tiffany Montgomery
They returned a vehicle to me with only half the repairs done. they didnt bother to order replacement parts and just hoped Id miss the cracks in the body work and dents in the wheel. vehicle is less than a year old, no prior damage - had minor damage from a kid side swiping me. Absolutely no pride in their work. The labor must be like a sweatshop, and the management doesnt seem to care once they get the insurance check
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James Lowe
Theyll try to rip you off. They wanted over 1200 dollars to repair a small dent and paint scratch on the decklid of my challenger. They said Id have to replace the stripes as well because of how close it is and needing to blend. I went to an independent body shop and had the work done for 175 dollars and didnt need my stripe replaced.
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Austin Waylett
Rick Beason has hands down been the most helpful person Ive ever done business with. He has gone above and beyond anything he is required to do. I would definitely recommend him, and this body shop to anyone. I will be going here for any kind of work I need done in the future.
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Ambriana Ricks
DO. NOT. TAKE. YOUR. CAR. HERE. If you give them your car you will have to literally fight them to get it back. Would never recommend anyone here
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LaTonya Calvin
They told me that particular services were needed when I actually had them done at another place.
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Halston Lambert
I have had my car in the body shop for a month now and they have barely started the work.
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Tania Martinez-Suarez
Worst place to get your car fixed. Go somewhere else!!
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R Wms
One sentence- Please avoid this place at all cost...
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Brenda Myers
Mr. Sanders and the lady up front are AWESOME!
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Richard Ramirez
Great service